Deborah (Deb) Varela

• Take inbound calls, assess and analyze Medicare insurance needs while providing excellent client experience
• Respond to leads quickly and effectively
• Work with other teams to ensure clients' needs are met throughout sales process
• Meet daily, weekly, and monthly KPIs while contributing to team goals
• Navigate multiple systems at one time while talking on phone

• Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
• Developed and delivered engaging sales presentations to convey product benefits.
• Met with existing customers and prospects to discuss Medicare needs and recommend optimal solutions.
• Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.

• Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
• Personally increased sales from 0 to 120 per month on average over three month period.
• Managed eight inside sales specialists by coaching on effective sales techniques, monitoring performance and offering helpful feedback.
• Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
• Monitored sales team performance, analyzed sales data and reported information to area managers.

Incoming call center with Medicare products. Qualified prospects, identified needs and wants, explained how Medicare functions and matched plans to prospects.

Currently sell annuity products.

Self-taught day trader.

• Prioritized tasks and projects to meet tight deadlines.
• Assisted author with editing of autobiography.
• Built relationships with customers and the community to promote business growth.

• Made over 150 calls daily via company leads and referrals to set appointments and exceed sales goals.
• Think unconventionally to identify new business opportunities.
• Serve as liaison to foster intentional relationships with other advisers, offices, colleges and departments to facilitate referrals.
• National Newcomer of Year Award among 37 graduate advisers.

• Received inbound and made outbound customer service and sales calls to a combined territory of over 3700 insurance producers.
• Recognized for generating most broker appointments, setting over 150 high-quality appointments per month which increased market share and increased profitability in assigned territories.
• Effectively managed activities of two regional sales managers achieving top sales numbers for three consecutive years.