Deborah (Dee) Parker
Jacksonville,FL
Summary
Dynamic professional with a proven track record in office administration and customer service, recipient of KC Women's Business Award for leading Black Derby Estate Sales. Excelled in organization and verbal communication, significantly enhancing client satisfaction and operational efficiency. Skilled in managing confidential information and coordinating large-scale volunteer efforts, demonstrating exceptional problem-solving abilities.
Overview
2021
2021
years of professional experience
Work History
Secretary to Rehab Department
Medical Center of Independence
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Owner
Black Derby Estate Sales
01.2015 - 12.2020
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed 20 Employees
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service
- Worked with local publications and EstateSales.Net for Marketing purposes.
- Managed 3-4 sales per month, resulting in 60-80k in sales per month,.
Bands of America Golden Regiment HS Marching Band
Blue Springs School District R-IV
08.2000 - 01.2008
- Coordinated with 400+ parent volunteers to execute festivals and oversee payment schedules for national travel.
Education
High School Diploma -
Van Horn High School
Independence, Missouri05-1977
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Appointment scheduling
- Document preparation
- Calendar management
- Complex Problem-solving
- Multi-line phone systems
- Supply ordering
Timeline
Owner
Black Derby Estate Sales
01.2015 - 12.2020
Bands of America Golden Regiment HS Marching Band
Blue Springs School District R-IV
08.2000 - 01.2008
Secretary to Rehab Department
Medical Center of Independence
High School Diploma -
Van Horn High School
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