Summary
Overview
Work History
Education
Skills
Timeline
Generic

Debra Benson

Prosper

Summary

Sales professional with over 18 years in new construction and real estate. Achieved over $30 million in home sales while maintaining high customer satisfaction through effective relationship management and contract negotiation.

Overview

27
27
years of professional experience

Work History

Sales Assistant/ Home Buyer Concierge

Lennar Homes
Irving
12.2024 - Current
  • Managed client care relationships throughout home buying process to enhance customer satisfaction
  • Managed processes to ensure timely closing dates and adherence to client expectations
  • Provide timely updates on construction progress, loan progress and closing information
  • Facilitated communication between homeowner and departments to streamline information flow and address needs
  • Resolved homeowner concerns post-purchase agreement to maintain customer satisfaction.

New Home Designer

Bloomfield Homes
Melissa
05.2023 - 12.2024
  • Coordinate Interior Selection design of new homes
  • Price out options for homebuyers
  • Informed buyers of product delays and installation details to manage expectations
  • Facilitated communication between Sales and Construction teams to streamline project coordination

Realtor for the Chicagoland Area

REDFIN
Wheaton
02.2016 - 07.2022
  • Sold over 30 Million in Home Sales
  • Negotiated contracts to secure optimal terms for clients
  • Achieved Gold Club 2020 & 2021
  • Participated in quarterly sales training to enhance knowledge of market trends and sales strategies

Sales Manager/ Designer

Next Generation Builders
Wheaton
04.2014 - 02.2016
  • Sold luxury townhomes and condominiums. Over 60 Million in Sales
  • Supported sales team by engaging potential buyers in discussions about custom home features to enhance client understanding.
  • Assisted buyers in selecting design options for their new home to ensure personalized and satisfying outcomes.
  • Conducted consultations with clients to guide overall home design, ensuring alignment with their vision and preferences.

Designer

Wiseman-Hughes Builders
Wheaton
01.2004 - 01.2006
  • Design coordinator for six large communities which comprised of single family homes and townhomes
  • Arranged meetings with new home buyers to identify design features for their homes; coordinated with Project Superintendent to ensure materials were available and installed correctly according to design plans.
  • Provided top-notch customer service to enhance client satisfaction; acted as liaison between buyers and various departments to address design-related inquiries and concerns.

Sales Manager at Windsor Pointe

Wiseman-Hughes Builders
Sugar Grove
01.2000 - 01.2004
  • Ranked as one of the highest grossing communities in Chicagoland, generating annual sales volume of 29 million.
  • Launched new development in Sugar Grove, achieving sales of over 260 homes within 3 years.
  • Completed a four month Sales and Marketing training program.
  • Maintained high customer service standards by promptly addressing client inquiries and concerns.

Education

Continuing Education - Interior Architecture

SOUTHERN ILLINOIS UNIVERSITY
Carbondale, IL
01-1994

Associates of Arts - Interior Design

COLLEGE OF DUPAGE
Glen Ellyn, IL
01-1992

Skills

  • Customer relationship management
  • Sales strategy development
  • Contract negotiation
  • Sales forecasting
  • Market analysis
  • Project management
  • Communication facilitation

Timeline

Sales Assistant/ Home Buyer Concierge

Lennar Homes
12.2024 - Current

New Home Designer

Bloomfield Homes
05.2023 - 12.2024

Realtor for the Chicagoland Area

REDFIN
02.2016 - 07.2022

Sales Manager/ Designer

Next Generation Builders
04.2014 - 02.2016

Designer

Wiseman-Hughes Builders
01.2004 - 01.2006

Sales Manager at Windsor Pointe

Wiseman-Hughes Builders
01.2000 - 01.2004

Continuing Education - Interior Architecture

SOUTHERN ILLINOIS UNIVERSITY

Associates of Arts - Interior Design

COLLEGE OF DUPAGE
Debra Benson