Debra Bledsoe
South Lyon,MI
Summary
Dynamic professional with proven ability to collaborate effectively with diverse colleagues, students, and families. Extensive experience in supporting international student recruitment, conducting interviews, and participating in events. Strong customer service skills demonstrated through effective communication in both phone and in-person interactions. Proficient in Microsoft Suite and customer relationship management systems, enhancing operational efficiency.
Overview
31
31
years of professional experience
Work History
Project Coordinator
Youth For Understanding
Saginaw, US
06.2011 - Current
- Transitioned from field director to community development manager managing special projects.
- Coordinated intercultural student exchange programs, serving as primary contact for students and host families.
- Developed and led impactful student programs including Kakahaship project, YFU4U, and foreign affairs initiatives.
- Interviewed potential study abroad students and host families to ensure compliance with YFU and state department standards.
- Resolved issues for participants, providing support and guidance to enhance program satisfaction.
- Recruited and coached volunteers while collaborating on various special projects.
- Represented YFU at college fairs to promote student exchange programs and attract participants.
- Participated in extensive training from Department of State in conflict resolution and mediation.
Flight Attendant
Spirit Airlines
Romulus, US
01.2021 - 05.2026
- Oversaw pre-departure safety checks and conducted crew briefings on emergency procedures to enhance flight safety readiness.
- Conducted thorough security inspections of cabin passengers and facilities prior to take-off and landing.
- Ensured compliance with aviation governance guidelines, maintaining strict adherence to safety regulations.
- Prioritized passenger safety and comfort to improve overall flight experience.
- Delivered exceptional customer service to create a friendly and efficient onboard environment.
- Directed customers to assigned seating while enforcing carry-on luggage regulations.
Travel Professional
Kalitta Air
Ypsilanti, US
06.2020 - 01.2021
- Streamlined rerouting logistics to optimize pilot travel schedules and minimize disruptions.
- Coordinated accommodations and transport for pilots to ensure on-time travel readiness.
- Managed hotel bookings and ground transportation for pilots, enhancing seamless travel experiences.
Corporate Travel Agent
American Express, AMEX
Dearborn, Michigan
04.2010 - 06.2011
- Coordinated hotel, car, train, and air reservations for high-end clients to ensure seamless travel experiences.
- Handled last-minute itinerary changes and travel disruptions while delivering exceptional service under pressure.
- Employed strong problem-solving skills in high-stress environments to manage multiple tasks efficiently.
Customer Service Team Leader
American Project & Repair
Wixom, US
08.2003 - 03.2010
- Delivered exceptional customer service to retail accounts, resolving issues to improve satisfaction.
- Responded to emergency service calls 24/7, supporting urgent customer needs.
- Coordinated scheduling of projects and repairs with managers, contractors, and stores for seamless operations.
- Managed completion of projects and repairs, ensuring high-quality results and timely delivery.
- Created detailed quotes and bid contracts for jobs and repairs, facilitating informed decision-making.
Sales Representative
Northwest Airlines
Livonia, MI
01.1996 - 09.2003
- Facilitated domestic and international ticket sales to enhance customer travel experiences.
- Assisted customers with travel inquiries, ensuring seamless airline ticketing and rebooking.
- Utilized online platforms for booking reservations, streamlining customer interactions.
- Completed intensive four-week training on effective customer phone interactions.
- Ensured compliance of travel plans with immigration regulations.
Education
Associate of Arts - Graphic Design
Oakland Community College
Farmington Hills, MIAssociate of Arts - Commercial Art & Illustration and Design
Oakland Community College
Farmington Hills, MICertificate - Microsoft Windows and Office Suite
Computer Networking Center
Livonia, MIExtensive training - Department of State Bureau of Education and Cultural Affairs
Youth For Understanding
Washington, DC07-2026
Skills
- Project management
- Program development
- Volunteer management
- Regulatory compliance
- Travel logistics
- Conflict mediation
Timeline
Flight Attendant
Spirit Airlines
01.2021 - 05.2026
Travel Professional
Kalitta Air
06.2020 - 01.2021
Project Coordinator
Youth For Understanding
06.2011 - Current
Corporate Travel Agent
American Express, AMEX
04.2010 - 06.2011
Customer Service Team Leader
American Project & Repair
08.2003 - 03.2010
Sales Representative
Northwest Airlines
01.1996 - 09.2003
Associate of Arts - Graphic Design
Oakland Community College
Associate of Arts - Commercial Art & Illustration and Design
Oakland Community College
Certificate - Microsoft Windows and Office Suite
Computer Networking Center
Extensive training - Department of State Bureau of Education and Cultural Affairs
Youth For Understanding