Dedicated Medical Assistant with strong patient scheduling and clinical documentation skills. Committed to enhancing clinic efficiency while providing compassionate, patient-focused care.
Overview
28
28
years of professional experience
Work History
Medical Assistant
KMC Dermatology
Topeka, KS
01.2006 - Current
Assisted in patient intake and documentation to ensure accurate medical records.
Coordinated scheduling for patient appointments, optimizing clinic workflow.
Prepared examination rooms and maintained medical supplies inventory efficiently.
Educated patients on treatment plans and post-procedure care instructions.
Collaborated with dermatologists to streamline patient care processes, enhancing service delivery.
Mentored junior staff on best practices in patient interaction and clinical procedures.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Empowered patients through education on self-management techniques for chronic conditions.
Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
Medical Assistant
St. Francis Urgent Care
Topeka, KS
12.2024 - 12.2025
Obtained client medical history, medication information, symptoms, and allergies.
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Medical Assistant
Premier Health Care
Topeka, KS
11.2020 - 11.2024
Performed medical records management, including filing, organizing and scanning documents.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
Collected and documented patient medical information such as blood pressure and weight.
Completed EKGs and other tests based on patient presentation in office.
Assisted in patient intake and documentation to ensure accurate medical records.
Medical Assistant
KMC Urgent Care
Topeka, KS
06.2018 - 10.2020
Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
Contributed to clean and safe clinic environment by adhering to sanitation protocols.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Prepared lab specimens for diagnostic evaluation.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Measured patient pulse oximetry.
Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Department Manager
Dillons Grocery Store
Topeka,KS
09.1997 - 01.2006
Led daily operations, ensuring compliance with safety and quality standards.
Supervised and trained team members, fostering a collaborative work environment.
Implemented inventory management systems to optimize stock levels and reduce waste.
Analyzed sales data to forecast trends and adjust merchandising strategies accordingly.
Developed staff schedules to align resources with peak customer demand periods.
Coordinated promotional events, increasing store foot traffic and sales volume.
Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
Education
Medical Assistant
Bryan College
Topeka,KS
10-2005
High School Diploma -
Topeka West High School
Topeka,KS
05-1995
Skills
HIPAA compliance
Patient scheduling
Customer service
Medical terminology knowledge
EMR / EHR
Direct patient care
Clinical documentation
Patient-focused care
Phlebotomy
Reliable team player
Procedure assistance
CPR
Specimens collection and processing
Laboratory specimen collection
Insurance verification
Appointment setting
Sterilization techniques
First aid
Medical supply inventory
Complex Problem-solving
Adaptable
Simple dressings
Prioritizing stat orders
Medical billing and coding
Monitoring patient progress
Conflict resolution
Laboratory maintenance
Insurance authorizations
Accomplishments
Recognized for going above and beyond the call of duty.