Debra Green
Rosedale,NY
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Administrative Manager position. Ready to help the team achieve company goals.
Overview
24
24
years of professional experience
Work History
Debra's Loving Care Pet-Sitting Service
Own Business/Manager
12.1999 - Current
- Manage and Supervised Staff
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Managed time efficiently in order to complete all tasks within deadlines.
- Provided staff with training in animal restrain and animal care
- Managed schedules
- Hire other pet-sitters and provide a professional and fun working atmosphere
Overnight Receptionist/Veterinary Technician Assistant
Fifth Avenue Veterinary Specialist
08.2005 - 05.2007
- Answered heavy switchboard, greeted pet owners, reviewed available services, outlined costs, and determined the special needs of animals under care.
- Confirmed appointments, communicated with clients, and updated client records
- Triaged incoming patients to determine treatment needs and urgency of care.
- Processed new patients and updated client records with crucial information using standardized registration systems and encrypted databases.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Restrained animals to protect veterinarians from potential harm.
- Confirmed appointments, communicated with clients, and updated client records.
Assistant Supervisor/Doctor Assistant
Hilton Animal Hospital
08.2002 - 07.2005
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in the workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Evaluated employee performance and coached and trained to improve weak areas
Assistant Supervisor/Veterinary Lab Technican
Animal Kind Animal Hospital
03.1999 - 03.2000
- Restrained animals to protect veterinarians from potential harm.
- Drawn blood from patients and ran in-house lab work. Check slides for parasites.
- Administered medications to animals in treatment and documented changes in condition.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in the autoclave.
- Supervised Vet-Tech Assistants and provided ongoing training managed schedules and meetings.
O.R. Veterinary Surgery Aide
Animal Medical Center
03.1999 - 03.2000
- Scrub in for surgery with doctor's in four different surgery rooms.
- Prep patient for surgery, scrub patient surgical area.
- Handed surgical instruments to doctor's in surgery.
- Prepared surgery tool sets and surgery packs.
- Monitor patient for recovery after surgery .
Education
Majored in Veternary Science 35 Credits Left - Veterinary Science
LaGuardia Community College
Long Island City, NYHigh School Diploma -
Queens Vocational H.S.
Long Island City, NYCertificate in Office Technology & Medical Billing - Office Technology & Medical Billing
Career Institute of Health And Technology
Rego Park, NYSkills
- Customer Service
- Office Management
- Critical Thinking Problem Solving
- Typing and Data Entry
- Teambuilding
Timeline
Overnight Receptionist/Veterinary Technician Assistant
Fifth Avenue Veterinary Specialist
08.2005 - 05.2007
Assistant Supervisor/Doctor Assistant
Hilton Animal Hospital
08.2002 - 07.2005
Debra's Loving Care Pet-Sitting Service
Own Business/Manager
12.1999 - Current
Assistant Supervisor/Veterinary Lab Technican
Animal Kind Animal Hospital
03.1999 - 03.2000
O.R. Veterinary Surgery Aide
Animal Medical Center
03.1999 - 03.2000
Majored in Veternary Science 35 Credits Left - Veterinary Science
LaGuardia Community College
High School Diploma -
Queens Vocational H.S.
Certificate in Office Technology & Medical Billing - Office Technology & Medical Billing
Career Institute of Health And Technology
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