Debra Corker
Benton,AR
Summary
Self-motivated Teller experienced in customer support and problem solving. Built strong rapport with customers and effectively upsold bank products and services through exceptional communication skills. Committed to maintaining client confidentiality and adhering to bank security standards while contributing to business goals.
Overview
15
15
years of professional experience
Work History
Teller/Customer Service Representative
First Security Bank
Bryant, AZ
08.2015 - Current
- Processed customer transactions accurately and efficiently.
- Assisted customers with account inquiries and service requests.
- Balanced cash drawer daily to ensure accuracy and compliance.
- Educated customers on bank products and services available.
- Handled and resolved customer complaints professionally and promptly.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Assisted customers in opening new accounts and completing required paperwork.
Teller/Customer Service Representative
Bank OZK
Bryant, AR
05.2011 - 08.2015
- Assisted customers with account inquiries and service requests.
- Assisted customers in opening new accounts and completing required paperwork.
- Resolved problems or discrepancies concerning customers' accounts.
- Processed customer transactions accurately and efficiently.
- Balanced cash drawer daily to ensure accuracy and compliance.
- Balanced cash drawers on a daily basis.
- Maintained confidentiality of customer information at all times.
- Executed check-in and check-out procedures for safe deposit boxes.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Processed wire transfers for customers both domestically and internationally.
- Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
- Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
Education
Stuttgart High School
Stuttgart, ARSkills
- Transaction management
- Cash management
- Drawer balancing
- Account management
- Retail banking procedures
- Retail banking product knowledge
- Regulatory compliance
- Customer service
- Banking
- Work ethic
Timeline
Teller/Customer Service Representative
First Security Bank
08.2015 - Current
Teller/Customer Service Representative
Bank OZK
05.2011 - 08.2015
Stuttgart High School