Debra Draper
Las Vegas,Nevada
Summary
Seeking a customer service position that utilizes my background and experience advocating for customers and resolving problems.
Experience formulating budgets for the maintenance of research programs for government grants, and writing SOPs. Experience supervising, hiring and training staff. Experience managing outside vendors and campus maintenance personnel. Proficient in WordPerfect, Microsoft Word, Excel and Publisher
Overview
27
27
years of professional experience
Work History
Front Desk Coordinator
Mac Apartments
Chicago
01.2018 - 01.2019
- Assisted residents with a variety of needs as a key member of the property management team.
Laboratory Animal Care Coordinator
University of Illinois at Chicago
Chicago
01.2003 - 01.2018
- Organized and managed all phases of the daily animal care activities for the entire campus; including procurement, animal care, M&R program and staffing priorities
- Evaluated daily operational reports from area supervisors and prepared summary reports for the Director
- Hired, trained and evaluated animal care staff
- Served as liaison between the professional and technical activities of the laboratory animal care program.
Laboratory Animal Care Supervisor
University of Illinois at Chicago
Chicago
01.1992 - 01.2018
- Supervised the daily work activity of lower-level personnel in a laboratory animal care operation
- Trained and developed SOPs for animal care technicians, as well as teaching different methods of technical techniques
- Informed Clinical Veterinarian when professional service activities were required for the well-being of animals
- Established work schedules for Animal Care Technicians and inspected work areas
- Maintained cost analysis of for the small and large work area
Education
Paralegal Certification -
Roosevelt University
Chicago, IL01.1993
BS, Biology -
Morris Brown College
Atlanta, GA01.1983
Skills
- Administrative Skills
- Administrative Support
- POS Systems
- End-of-day reporting
- Listening Skills
- Problem-solving skills
- Time Management
- Documentation abilities
- Front Office Support
References
Available upon request
Timeline
Front Desk Coordinator
Mac Apartments
01.2018 - 01.2019
Laboratory Animal Care Coordinator
University of Illinois at Chicago
01.2003 - 01.2018
Laboratory Animal Care Supervisor
University of Illinois at Chicago
01.1992 - 01.2018
Paralegal Certification -
Roosevelt University
BS, Biology -
Morris Brown College