Patient Service Representative
CLARITY VISION
- Check patients in and out
- Schedule and follow up on appointments
- Answer phone lines
Debra E. Hargis
Four Oaks,NC
Summary
I am writing in response to your advertisement for the Receptionist and Medical Records Clerk position. I would bring to this position a broad range of skills including: Excellent Administrative and Customer Service skills, Documentation and records management experience, Audit and inspections support, Archival and retrieval of documentation, Ability to learn new computer systems easily, Ability to multitask and meet strong deadlines, Creation and tracking of data, Excellent written and verbal communication skills, Excellent time management, Microsoft Word, Excel, PowerPoint, and Outlook experience. I am seeking a position that would utilize my previous administrative and customer service skills that would also be closer to home. If you have questions or would like to schedule an interview, please contact me at 919.796.4557 or debrahargis1@gmail.com.
Work History
Health Information Specialist I
DATAVANT
- Processed patient medical records
Data Entry / Front Desk
A.L. WOOD & ASSOCIATES
- Answered phone lines
- Created and updated client profiles in company portal
- Scanned documents to client folders
Processing Assistant IV
JOHNSTON COUNTY PUBLIC HEALTH
- Medical records and vital records management
- Answered multiple phone lines
- Distributed mail and faxes to appropriate personnel
Front Desk (temporary Part Time)
A.L. WOOD & ASSOCIATES
- Greeted clients and collected payments
- Answered phone lines
- Scanned documents to client folders
Processing Assistant IV (Switchboard Operator)
JOHNSTON COUNTY PUBLIC HEALTH/BEHAVIORAL
- Answered multiple phones lines
- Insurance verification
Customer Service Representative
HOUSE AUTRY MILLS
- Entered and invoiced sales orders
- Served as receptionist back up
QSMS Area Specialist II
NOVO NORDISK PHARMACEUTICAL
- Super User and Review Coordinator for Site and Corporate documentation
- Directly supported audits and inspections which included FDA audits
- Authored and revised departmental procedures, course plans and forms
- Worked closely with cross-functional stakeholders to assist in the creation and revision of documentation to ensure deliverables in accordance with Corporate and regulatory requirements
- Oversaw database management for various quality computer systems/applications at Site
- Functioned as the Document Control Management Trainer
- Archived and retrieved records for internal customers and external audits using site quality systems and restricted physical archives
Education
Associate Degree - Business Administration
Johnston Community College
Skills
- Excellent Administrative and Customer Service skills
- Documentation and records management experience
- Audit and inspections support
- Archival and retrieval of documentation
- Ability to learn new computer systems easily
- Ability to multitask and meet strong deadlines
- Creation and tracking of data
- Excellent written and verbal communication skills
- Excellent time management
- Microsoft Word, Excel, PowerPoint, and Outlook experience
Timeline
Patient Service Representative
CLARITY VISION
Health Information Specialist I
DATAVANT
Data Entry / Front Desk
A.L. WOOD & ASSOCIATES
Processing Assistant IV
JOHNSTON COUNTY PUBLIC HEALTH
Front Desk (temporary Part Time)
A.L. WOOD & ASSOCIATES
Processing Assistant IV (Switchboard Operator)
JOHNSTON COUNTY PUBLIC HEALTH/BEHAVIORAL
Customer Service Representative
HOUSE AUTRY MILLS
QSMS Area Specialist II
NOVO NORDISK PHARMACEUTICAL
Associate Degree - Business Administration
Johnston Community College