Open To Work
Debra Hattersley
WM
Coral Springs,FL
Work Preference
Desired Job Title
Supervisor, HR Service CenterHR Specialist, Employee Data ManagementLead Specialist, HR Compliance & AuditHuman Resources SpecialistHuman Resources Assistant
Work Type
Full Time
Important To Me
Career advancementWork from home optionPaid time off401k match
9
years of professional experience
HR Operations and Shared Services professional with 6+ years of experience supporting the full employee lifecycle in multi-state organizations. Expertise in HRIS administration, employee data management, HR compliance, recruiting, onboarding, employee relations, and process improvement. Experienced with Oracle HCM/Fusion, Oracle Service Cloud, Paylocity, ServiceNow, and Microsoft Office. Proven success partnering with cross-functional leaders to improve HR processes, maintain data integrity, ensure regulatory compliance, and deliver an exceptional employee experience in fast-paced, high-growth environments.
Work History
Supervisor, HR Service Center
10 Months- Lead a 10-person HR Shared Services team supporting HR operations and employee data needs for more than 60,000 employees.
- Oversee complex employee lifecycle transactions and data issues in Oracle HCM, including hires, promotions, transfers, organizational changes, position changes, and terminations.
- Reviewed escalated cases and partnered with Payroll, HRIS, and other HR teams to resolve system and data discrepancies, enhancing data integrity.
- Developed SOPs, process guides, and training resources, improving consistency and accuracy in HR operations and promoting self-service.
- Supported the integration of more than 10,000 acquired employees through data conversion, job mapping, position creation, and manual record processing.
- Participated in Oracle Redwood UAT, validated system changes, documented findings, and supported process updates to ensure system reliability.
- Oversaw daily operations, ensuring compliance with safety and environmental regulations.
- Trained and mentored staff on best practices and operational procedures.
HR Specialist, Employee Data Management
1 Year- Processed high-volume employee lifecycle transactions in Oracle HCM, ensuring accurate and timely management of new hires, promotions, transfers, reorganizations, manager changes, and terminations.
- Maintained employee records and investigated data discrepancies, providing support to employees across United States, Canada, and Mexico to ensure data integrity.
- Collaborated with Payroll to resolve HRIS, ServiceNow, UKG/Kronos, and Timekeeper issues, facilitating seamless payroll processing and data accuracy.
- Supported data conversion work by manually creating more than 100 positions and entering more than 80 employee records when automated processes required correction.
- Developed and implemented employee engagement initiatives to enhance workplace culture.
- Streamlined recruitment processes, reducing time-to-hire through effective sourcing strategies.
- Managed employee records using HRIS systems, ensuring accuracy and confidentiality of sensitive information.
- Led performance management initiatives, providing feedback and support to enhance team productivity.
- Collaborated with leadership to align HR strategies with organizational goals and objectives.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Lead Specialist, HR Compliance & Audit
1 Year 6 Months- Led HR compliance and data audits in Oracle HCM Fusion, CoreHR, reviewed employee records and transactions for accuracy, and coordinated corrections to improve audit readiness.
- Managed HR cases in Oracle Service Cloud, researching discrepancies and collaborating with employees and internal teams to resolve issues effectively.
- Served as a subject matter resource for Employee Services and contingent worker support, audit findings, and process improvement.
- Identified recurring data and workflow issues, updating procedures, SOPs, and guidance to ensure greater consistency.
- Improved HR data accuracy by performing compliance audits and correcting employee records in Oracle Fusion by 96%.
- Served as SME for Employee Services and contingent worker support.
- Performed HR compliance audits, processed corrections, and supported HR projects.
- Led cross-functional teams to enhance operational efficiency and customer satisfaction.
- Developed training programs for staff, improving product knowledge and sales techniques.
Human Resources Specialist
1 Year- Coordinated onboarding, offboarding, workforce changes, employee lifecycle administration, and HR case management in Oracle HCM to ensure smooth transitions.
- Maintained accurate employee records and collaborated with HR partners to resolve transaction and system issues.
- Managed recruitment processes, ensuring alignment with company culture and strategic goals.
- Developed training programs to enhance employee skills and performance metrics.
- Implemented employee engagement initiatives, fostering a positive workplace environment.
Human Resources Assistant
2 Years 11 Months- Supported a rapidly growing Planet Fitness franchise as part of a two-person HR team, helping expand operations from 18 to 59 locations across five states while supporting 1,000+ employees.
- Managed the full employee lifecycle, including full-cycle recruiting, onboarding, I-9 and E-Verify compliance, background checks, new hire orientation, employee status changes, transfers, promotions, leaves of absence, and terminations within Paylocity HRIS.
- Played a key role in the evaluation and implementation of Paylocity, developed training materials, and trained General Managers and Assistant Managers on HRIS functionality, HR processes, and compliance requirements.
- Partnered with the HR Manager and Regional Managers to support workforce planning, recruitment, employee relations, ACA compliance, personnel records, HR reporting, and multi-state employment compliance while maintaining accurate employee data.
- Created and maintained HR reports, monitored time and labor records, payroll data, scheduling, and personnel files, ensuring data integrity, compliance, and operational efficiency across all locations.
- Collaborated with Finance and Operations on special projects and process improvements that helped standardize HR practices during a period of rapid organizational growth.
- Reviewed employee timecards and scheduling data for multiple locations, resolved discrepancies, and supported accurate payroll preparation.
- Monitored workforce schedules and labor reports to help each location remain within its individual labor budget.
- Maintained operational records, prepared reports, and coordinated administrative support for General Managers across more than 50 locations.
Training Center Coordinator
2 Years 1 Month- Coordinated operations, scheduling, reporting, compliance, onboarding, and training for over 50 instructors to ensure effective program delivery.
- Coordinated training programs to enhance employee skills and compliance with industry standards.
- Developed and implemented training schedules to optimize resource allocation and participation rates.
- Facilitated onboarding sessions for new employees, ensuring thorough understanding of policies and procedures.
Education
Bachelor of Arts - Social Science
Associate of Arts - Special Education
Skills
Oracle HCM
Paylocity
ServiceNow
Employee Data Management
Lifecycle transactions
New Hires & Terminations
Status & Position Changes
Data Integrity
HR compliance
HR process improvement
Training
Employee relations
Problem-solving
Attention to detail
Goal oriented
Continuous improvement
Accomplishments
- Promoted to HR Supervisor after demonstrating strong leadership, technical expertise, and commitment to employee data accuracy.
- Supported the growth of a multi-state organization from 18 to 59 locations, helping scale HR operations for more than 1,000 employees.
- Implemented and championed Paylocity HRIS, creating training materials and training managers to improve adoption and HR process consistency.
- Supported the Stericycle acquisition, assisting with employee data integration, position creation, and HR transaction processing.
- Served as an HRIS Subject Matter Expert, ensuring accurate employee data and compliance across the employee lifecycle.
- Streamlined HR processes through documentation, reporting, audits, and standardized procedures that improved operational efficiency.
Timeline
Supervisor, HR Service Center
WM
10.2025 - CurrentRead More
HR Specialist, Employee Data Management
WM
10.2024 - 10.2025Read More
Lead Specialist, HR Compliance & Audit
Office Depot
04.2023 - 10.2024Read More
Human Resources Specialist
Office Depot
04.2022 - 04.2023Read More
Human Resources Assistant
Grand Fitness Partners (Planet Fitness)
04.2019 - 03.2022Read More
Training Center Coordinator
City of Coral Springs
03.2017 - 04.2019Read More
Ashford University
Bachelor of Arts from Social Science
Read More
Northampton Community College
Associate of Arts from Special Education
Read More