Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Debra Howell

Oxford,MS

Summary

Goal-oriented professional effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate agency structures. Practiced at working with regulatory limits and department standards to handle requirements via email, letter, telephone calls and in person. Offering several-year background generating new business by selling various insurance plans.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Insurance Agent

United Home Insurance
Paragould, AR
04.2014 - 07.2019
  • Processed payments received from clients promptly according to established procedures.
  • Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
  • Participated in continuing education courses to stay current on industry trends and changes in regulations.
  • Maintained accurate records of all insurance transactions using computer software systems.
  • Gathered detailed information from customers prior to offering quotes or making recommendations.
  • Developed relationships with new clients through cold calling and referrals from existing customers.
  • Developed and implemented comprehensive insurance plans for clients according to their individual needs.
  • Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.

Commercial Lines Account Manager

Legacy Risk Solutions
Oxford, Mississippi
07.2019 - Present
  • Analyzed data from multiple sources to create reports that informed decisions about policy changes or adjustments.
  • Developed and maintained relationships with clients to ensure customer satisfaction.
  • Ensured accuracy of all documentation including applications, invoices, certificates of insurance.
  • Prepared proposals for new business, renewals and endorsements.
  • Provided guidance to clients regarding best practices for managing their commercial insurance needs.
  • Attended industry conferences, seminars and training sessions to stay abreast of developments in the field.
  • Drafted renewal letters outlining policy changes or updates.
  • Built strong working relationships with underwriters to secure favorable terms and pricing for clients.
  • Assisted customers in filing claims as needed.
  • Researched and resolved billing discrepancies in a timely manner.

Education

Bachelor of Science - Business Administration

University of Arkansa
Fayetteville, AR
05-1989

Skills

  • Lead Development
  • Leads Prospecting
  • Client Relations
  • Customer Service
  • Account Management
  • Customer Service

Certification

  • Licensed in Property & Casualty and Life & Health

Timeline

Commercial Lines Account Manager

Legacy Risk Solutions
07.2019 - Present

Insurance Agent

United Home Insurance
04.2014 - 07.2019

Bachelor of Science - Business Administration

University of Arkansa

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Debra Howell