Debra Hurt
Moline,IL
Summary
Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
Lohman Compamies
03.2021 - Current
- Quoted and sold insurance policies, processed payments, processed claims, processed policy changes, reconciled daily deposits and took to bank, answered calls from customers who had questions or wanted a quote for new car etc
Insurance Sales Agent
FREEWAY INSURANCE
12.2018 - 08.2020
- Quote and sell auto and home insurance, process change requests, post payments, handle calls, process claims, do daily deposit take to bank
PERSONAL LINES AGENT
MEL FOSTER CO
01.1995 - 01.2018
- Responsible for book of business for over 1,000 clients
- Analyze client needs; recommend and sell specific types of insurance
- Prepare quotes and assist clients with applications
- Complete renewals, cancellations, claims and agency billings
- Initiate collection of premiums and aged receivables
- Data entry
- Computer entry of new clients
Sales Associate
Younkers / Southpatk Mall
05.2003 - 08.2010
- Fine jewelry sales for 3 years then, juniors coats and intimate apparel
- Sold merchandise, handled cash drawer and signed customers for charge accounts
- Worked part-time evenings and weekends
CUSTOMER SERVICE AGENT
PERSONAL LINES
01.1992 - 01.1995
- Performed similar responsibilities to above position including procession of all Personal Lines Claims
- Entered and updated customer information and accounts into computer system; maintained agency records
- Assisted other staff with switchboard, customer service, mail, and back-up
SUPERVISOR/INVENTORY COORDINATOR
HUSTOME DISTRIBUTING
01.1988 - 01.1992
- Received cash from drivers and reconciled invoices/billing
- Supervised, scheduled, trained, and motivated team of 4 to 6 cashiers
- Coordinated with drivers on deliveries and stock
- Maintained sales and inventory of POS items and vending machines
- Monitored and analyzed daily inventory of 2 warehouse locations
Education
High school or equivalent - PSYCHOLOGY
DALLAS JUNIOR COLLEGE
01.1982
Skills
- Account Management
- Sales Management
- Computer Literacy
- Inside Sales
- Marketing
- CRM Software
- Administrative Experience
- English
- Microsoft Office - 10 years
- Auto Insurance
- Customer Service
- Great communication skills and have handled front desk - 10 years
- Computer Skills - 10 years
- Office Experience
Certification
- Property and Casualty License, 1992, Present
- Accredited Customer Service Representative, 1992, Present
Additional Information
Highly motivated, team player with great interpersonal communication skills. Detailed oriented and quick to successfully analyze problems. Creative, adaptable and very organized. Computer literate, know several computer programs, very good with customers on phone and in person.
Timeline
Licensed Insurance Agent
Lohman Compamies
03.2021 - Current
Insurance Sales Agent
FREEWAY INSURANCE
12.2018 - 08.2020
Sales Associate
Younkers / Southpatk Mall
05.2003 - 08.2010
PERSONAL LINES AGENT
MEL FOSTER CO
01.1995 - 01.2018
CUSTOMER SERVICE AGENT
PERSONAL LINES
01.1992 - 01.1995
SUPERVISOR/INVENTORY COORDINATOR
HUSTOME DISTRIBUTING
01.1988 - 01.1992
High school or equivalent - PSYCHOLOGY
DALLAS JUNIOR COLLEGE