Debra Ingraham
Portland,IN
Summary
As the founder of D.L. Designs, I excelled in operations management and customer relations, significantly enhancing client satisfaction and loyalty. My strategic planning and relationship-building skills led to a robust expansion of our client base and ensured the company's profitability. My leadership not only increased efficiency but also fostered a team capable of surpassing business goals.
Overview
11
11
years of professional experience
Work History
Owner
D.L. Designs
01.2009 - 03.2020
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
Education
Associate of Arts - Interior And Architectural Design
FDIM
Newport Beach, CA11-2008
Interior & Architectural Design
FDIM
Newport Beach, CA10-2006
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Project management
- Operations management
- Strategic planning
- Project estimating
- Marketing
- Team oversight
- Staff management
- Business planning
Accomplishments
- Supervised team of 4 to 8 staff members.
- Achieved customer satisfaction by completing the clients vision with accuracy and efficiency.
Residential Design, Space Planning
Working with contractors designing the complete project start tp finish. Drafting a room with dimensions, furniture size and placement
for a room makeover for clients. Working with Realtors staging homes, helping clients ready their home for maximin sells price.
Timeline
Owner
D.L. Designs
01.2009 - 03.2020
Associate of Arts - Interior And Architectural Design
FDIM
Interior & Architectural Design
FDIM
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