Summary
Overview
Work History
Education
Skills
Timeline
Generic

Debra Kinsella

Tampa,FL

Summary

Dynamic retail professional with a proven track record at Barnes and Noble, excelling in customer service and collaborative teamwork. Skilled in visual presentation and financial handling, I fostered strong customer relationships that drove repeat business and enhanced sales through innovative promotions. Committed to excellence and team development.

Overview

2017
2017
years of professional experience

Work History

Lead Bookseller

Barnes and Nobles
  • Developed strong relationships with customers, resulting in repeat business and word-of-mouth referrals.
  • Supported management in training new booksellers, ensuring a smooth onboarding process and fostering a cohesive team atmosphere.
  • Collaborated with other team members to develop creative promotions that drove foot traffic and increased sales.
  • Assisted customers in locating hard-to-find titles, utilizing various resources to ensure their needs were met.

Merchandising Manager

Burlinton Coat Factory
04.2003 - 04.2016
  • Trained and supervised merchandising team members in best practices, enhancing overall performance.
  • Implemented innovative visual displays to capture attention and significantly boost sales.
  • Executed in-season pricing strategies, promotions, and markdowns to achieve financial targets.
  • Cultivated a culture of excellence within the merchandising team through coaching and goal setting.

Lead Food Service Worker

City Gourmet
11.1996 - 08.1999
  • Ensured compliance with local health codes through rigorous sanitation guidelines and regular inspections.
  • Enhanced customer satisfaction by delivering exceptional food service in a clean, welcoming environment.

Education

Arlington Senior High
Poughkeepsie, NY

Only Did One Year, I Was Offered A Management Post

St. Petersburg College
Clearwater, FL

Skills

  • Retail operations management
  • Customer support and service
  • Collaborative teamwork
  • Financial handling and cash management
  • Visual presentation skills
  • Effective time management
  • Product advisory and recommendations
  • Trustworthiness and responsibility

Timeline

Merchandising Manager

Burlinton Coat Factory
04.2003 - 04.2016

Lead Food Service Worker

City Gourmet
11.1996 - 08.1999

Lead Bookseller

Barnes and Nobles

Arlington Senior High

Only Did One Year, I Was Offered A Management Post

St. Petersburg College

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