DEBRA MAXWELL
LA PORTE
Summary
Enthusiastic and dependable team player with 30 years of excellent customer service. Detailed oriented with the ability to multi-task efficiently and effectively with a positive attitude. Seeking employment where I can utilize my excellent office management skills and abilities to be an asset to your organization.
Overview
25
25
years of professional experience
Work History
Optician
Parkwood Vision
Friendswood
07.2023 - Current
- Assisted patients in selecting suitable eyewear based on individual needs.
- Educated patients about proper lens care and eyewear maintenance.
- Provided exceptional customer service during consultations and fittings.
- Inspected finished eyeglasses to conform to company's quality check process and verified proper fit to customer satisfaction.
- Sold and recommended eyewear products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs.
- Provided information on lens types, frame styles and materials, lens coatings, and accessories.
Senior Optician
Pasadena Eye Center
Pasadena
01.2004 - 07.2023
- Manage optical inventory
- Maintain monthly billing and ensure suppliers and labs are paid promptly
- Meet with vendors monthly to order supplies and keep inventory in stock and current
- Confirm accuracy when submitting Optometrists and Ophthalmologists prescriptions to lab for processing lenses
- File and process patient insurance
- Assist patients during and after examinations
- Advise patients on frame weights, materials, styles and colors
- Follow through with patients to ensure custom fit and satisfaction with the prescription order
- Other duties where needed
- Dr. Vic Kimball
Optician
Berkley Eye Center
01.2001 - 01.2004
- Process patients
- Schedule and confirm appointments
- Assist patients with styling, repairs and adjustments
- Order frames and maintain inventory
- File patient insurance
- Other duties where needed
- Clear Lake
Education
High School Diploma -
Sam Rayburn High School
Pasadena, TX05-1980
Skills
- Revolution Software
- Eyefinity Practice Management
- Prescription processing
- Frame styling/fitting
- Insurance filing
- Problem solving
- Optical measurements
- Office Management and Organization Skills
- AEG Software
- Optical dispensing
- Eyeglass repair/adjustments
- Progressive lenses expertise
- Children's eyewear
- Teamwork and collaboration
References
Provided upon request
Timeline
Optician
Parkwood Vision
07.2023 - Current
Senior Optician
Pasadena Eye Center
01.2004 - 07.2023
Optician
Berkley Eye Center
01.2001 - 01.2004
High School Diploma -
Sam Rayburn High School