DEBRA PEREZ
Grand Rapids,MI
Summary
Dynamic manager with a proven track record at Amy and Chucks Tire, excelling in customer relations and staff development. Enhanced operational efficiency through strategic inventory management and training initiatives, resulting in improved client satisfaction. Skilled in compliance monitoring and motivated teams to achieve high performance in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Manager in Charge
Amy and Chucks Tire
Grand Rapids, MI
09.2022 - Current
- Oversaw daily operations ensuring optimal workflow and efficiency.
- Trained and mentored staff on tire service techniques and safety protocols.
- Implemented inventory management system to streamline stock tracking processes.
- Developed customer service strategies enhancing client satisfaction and loyalty.
- Coordinated scheduling of repairs, maximizing team productivity and minimizing downtime.
- Fostered team collaboration through regular meetings and feedback sessions.
Restaurant Front of House Manager
Mama Mineos
Byron Center, MI
12.2017 - 06.2024
- Managed front of house operations to ensure exceptional guest experiences and service quality.
- Oversaw staff scheduling, training, and performance evaluations to optimize team efficiency.
- Implemented operational improvements that enhanced workflow and reduced wait times for patrons.
- Developed and maintained strong relationships with customers to foster loyalty and repeat business.
Machine Operator
Grand Traverse Container
09.2019 - 08.2022
- Operated machinery for production of corrugated containers, ensuring quality and efficiency.
- Monitored equipment performance, troubleshooting issues to minimize downtime.
- Trained new operators on safety protocols and machinery operation procedures.
- Conducted routine maintenance checks, enhancing equipment reliability and lifespan.
- Maintained accurate records of production metrics and machine performance data.
Education
High School Diploma -
Jenison Senior High School
Jenison, MISkills
- Customer relations
- Staff development
- Compliance monitoring
- Motivation techniques
Timeline
Manager in Charge
Amy and Chucks Tire
09.2022 - Current
Machine Operator
Grand Traverse Container
09.2019 - 08.2022
Restaurant Front of House Manager
Mama Mineos
12.2017 - 06.2024
High School Diploma -
Jenison Senior High School