Debra Reed
Chesterfield,MI
Summary
Medical Assistant with two years of experience in performing administrative and clinical duties in a healthcare setting. Multitasks and prioritizes workloads with little or no supervision. Professional with a medical background and team-building skills seeking a position in a deadline-driven setting.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Osteopathic Health Care Associates
08.2019 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently , and answering any questions they had about their visit or overall healthcare needs.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained patient medical history, medication information, symptoms, and allergies.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Receiving Office Specialist
Sam's club
12.1990 - 12.2018
- Liaison between management and personnel and provided friendly, knowledgeable assistance.
- Strong understanding of HIPAA and privacy laws
- Maintained and updated filing
- Ability to work well with others
- Liaison between management and personnel
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Demonstrated adaptability by quickly learning new software programs and office tools as required, continuously improving skill set.
- Handled incoming calls professionally, routing callers appropriately or taking detailed messages when necessary.
- Optimized scheduling and appointment coordination, ensuring smooth daily operations for all team members.
Education
Associate degree - Applied Science Medical Assistant
Macomb Community College
Clinton Twp, MI03.2022
Certificate -
Medical Assistant
Clinton Twp, MI12.2020
Associate degree - Executive Secretarial
Lorain Business College
Sandusky, OH12.1990
Skills
- Inventory management
- Time management
- Medical billing
- Needs assessments
- Problem-solving
- Medical records management
Certification
- Certified Medical Assistant, American Association of Medical Assistants (AAMA), 11/30/26
- CPR and AED Certified, American Heart Association BLS, 10/31/22
Timeline
Certified Medical Assistant
Osteopathic Health Care Associates
08.2019 - Current
Receiving Office Specialist
Sam's club
12.1990 - 12.2018
- Certified Medical Assistant, American Association of Medical Assistants (AAMA), 11/30/26
- CPR and AED Certified, American Heart Association BLS, 10/31/22
Associate degree - Applied Science Medical Assistant
Macomb Community College
Certificate -
Medical Assistant
Associate degree - Executive Secretarial
Lorain Business College
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