Debra Rickey
Buckeye,AZ
Summary
Customer-focused Server Manager committed to offering best in fine-dining and family restaurant experiences. Knowledgeable and hands-on professional with expertise in complete serving and front-of-house operations. Cultivates satisfied and loyal clientele, resulting in bustling operations and ever-increasing sales volume.
Overview
15
15
years of professional experience
Work History
Server/ Manager
Indigo Grille
02.2022 - 05.2025
- Delivered exceptional customer service, ensuring guest satisfaction throughout dining experiences.
- Managed order accuracy by coordinating with kitchen staff and maintaining communication during peak hours.
- Assisted in training new servers on menu offerings and service protocols to enhance team efficiency.
- Implemented upselling techniques to increase revenue while providing tailored recommendations to guests.
- Developed strong relationships with regular customers, fostering loyalty and repeat business through personalized service.
Cosmetologist
Senior Salons
09.2016 - 07.2021
- Provided exceptional hair styling and coloring services to enhance client satisfaction.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
- Managed appointment scheduling to optimize workflow and reduce wait times.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
- Maintained client treatment records and designed long-term care programs for return customers.
Esthetician
Sweet Skin Spa
02.2010 - 07.2021
- Developed relationships with clients, resulting in increased loyalty and repeat business.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Main job was sugar hair removal
Education
Cosmetologist
Gene Juarez
Federal Way, WAEsthetician
Tacoma Professional Academy
Tacoma, WASkills
- Restaurant operations
Timeline
Server/ Manager
Indigo Grille
02.2022 - 05.2025
Cosmetologist
Senior Salons
09.2016 - 07.2021
Esthetician
Sweet Skin Spa
02.2010 - 07.2021
Cosmetologist
Gene Juarez
Esthetician
Tacoma Professional Academy