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Debra Ruof
Massillon,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team and company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Dental Practice Manager
Kafri Premier Endodontics LLC
Canton, OHIO
09.2015 - 11.2017
- Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
- Recruited, hired and developed office teams to offer best-in-class patient care.
- Increased and stimulated new patient growth by supporting sales, marketing and promotional programs.
- Executed operational standards flawlessly in full compliance with established policies, procedures and government regulations.
Marketing Coordinator
Dania Kafri DDS
Canton, Ohio
11.2013 - 09.2015
- Planned and executed internal and external marketing events.
- Researched, monitored and analyzed market trends, customer insights and competitors to avail of resources and exercise strategic decisions.
- Used online and offline marketing to generate leads, increase visibility and drive sales growth.
- Continually maintained and improved company's reputation and positive image in markets served.
Scheduling and Treatment Plan Coordinator
Dr. Brian Amison DDS
Canton, OH
12.2009 - 02.2012
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Performed as subject matter expert for case management processes.
- Successfully negotiated client contract renewals to create increased revenue.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Dental Assistant
Dr Brian Amison DDS
Canton, OH
05.2007 - 11.2009
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Prepared patient x-rays and images for dentist review.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Education
Nursing
Kent State University
Kent, OH 08.1999 - 05.2002
Bachelors Of Science - Public Health
Kent State University
Kent, OH 08.2020 - 12.2022
Dental Assistant Certification - Ohio Dental Assisting
Buckeye Career Center
New Philadelphia, OH 12.2006 - 05.2007
Skills
Customer service
undefinedSoftware
Powerpoint
Microsoft Excel
Timeline
Bachelors Of Science - Public Health
Kent State University
08.2020 - 12.2022
Dental Practice Manager
Kafri Premier Endodontics LLC
09.2015 - 11.2017
Marketing Coordinator
Dania Kafri DDS
11.2013 - 09.2015
Scheduling and Treatment Plan Coordinator
Dr. Brian Amison DDS
12.2009 - 02.2012
Dental Assistant
Dr Brian Amison DDS
05.2007 - 11.2009
Dental Assistant Certification - Ohio Dental Assisting
Buckeye Career Center
12.2006 - 05.2007
Nursing
Kent State University
08.1999 - 05.2002
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