Debra Scott
Flint Journal
Clio,MI
28
years of professional experience
Compassionate professional with extensive experience in youth sports coaching and school volunteering. Skilled in organizing activities, communicating with families, and supervising children to foster a supportive environment. Proven strengths in behavior management, teamwork, and building relationships with students enhance the learning experience. Ready to bring a dependable and collaborative approach to a Paraprofessional position.
Work History
Carrier
27 Years 4 Months- Delivered timely newspaper distribution to designated routes, ensuring prompt service.
- Organized and maintained delivery schedules to optimize route efficiency.
- Communicated effectively with customers to address delivery issues and requests.
- Collaborated with team members to streamline delivery processes and improve customer satisfaction.
- Monitored inventory of newspapers and supplies, coordinating restock as needed.
- Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
Office Associate
1 Year 10 Months- Managed daily office operations to ensure smooth workflow and efficiency.
- Streamlined document processing procedures, reducing turnaround time for client requests.
- Trained new staff on office protocols and systems, enhancing team productivity.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained accurate filing systems, reducing document retrieval times and enhancing overall organization.
- Handled sensitive information with discretion, ensuring confidentiality and maintaining trust within the office.
- Completed clerical tasks such as filing, copying, and distributing mail.
Manager
4 Years- Managed team performance through training, mentoring, and regular feedback sessions.
- Oversaw daily operations to ensure optimal service delivery and customer satisfaction.
- Streamlined inventory management processes to reduce waste and improve efficiency.
- Implemented safety protocols to enhance workplace safety and compliance standards.
- Fostered a positive work environment that encouraged teamwork and employee retention.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
High School Diploma
Skills
Customer service
Problem-solving
Time management
Organizational skills
Decision-making
Problem resolution
Teamwork and collaboration
Excellent communication
Verbal communication
Attention to detail
Dependable and responsible
Flexible and adaptable
Multitasking
Organizational management
Critical thinking
Friendly
positive attitude
Organization and time management
Timeline
Office Associate
Pioneer Insurance Co.
11.2002 - 09.2004Read More
Carrier
Flint Journal
04.1999 - CurrentRead More
Manager
Shell Gas Station
11.1998 - 11.2002Read More
Clio Area High School
High School Diploma
Read More