Debra Shapiro
Boca Raton,FL
Summary
Proven Molecular Sales Specialist with a track record of enhancing client loyalty and building strong relationships, notably at Clarity Lab Solutions. Excelled in upselling and cross-selling, leveraging exceptional relationship-building and client relations skills. Mentored junior staff, significantly boosting team productivity. Achieved top-ranking sales performance through effective customer service and care. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
25
25
years of professional experience
Work History
Molecular Sales Specislist
Clarity Lab Solutions
05.2021 - Current
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Collaborated with cross-functional teams to deliver comprehensive solutions for clients'' needs.
- Provided first-rate service to all customers and potential customers.
- Demonstrated product features, answered questions and persuasively overcame objections.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Adapted selling approach based on each customer''s unique needs/preferences; tailoring product offerings accordingly.
- Built strong client relationships through consistent communication and effective problemsolving.
Senior Sales Representative
Cort Furniture Rental
10.1999 - 04.2021
- Developed exceptional interpersonal, speaking, and listening skills from talking with both customers and upper management.
- Identified customer needs by asking appropriate, open-ended questions.
- Attained top-ranking sales performance among peers through persistence, resilience, and strong prospecting skills.
- Enhanced client loyalty by providing personalized support and addressing concerns promptly and professionally.
- Increased sales revenue by building and maintaining strong relationships with key clients.
- Mentored junior sales representatives, improving overall team performance and productivity.
- Used Software to maintain company database with essential account and sales information.
- Trained, coached, and mentored new sales associates for maximum performance.
Education
Marketing
Skills
- Relationship Building
- Client Relations
- Customer service and care
- Upselling and Cross Selling
- Cold-calling
Timeline
Molecular Sales Specislist - Clarity Lab Solutions
05.2021 - Current
Senior Sales Representative - Cort Furniture Rental
10.1999 - 04.2021
Rider University - , Marketing
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