Summary
Overview
Work History
Education
Skills
Timeline
Generic

Debra Stanfield

Fairfield Township,OH

Summary

Experienced Payment Application Specialist with over 30 years of experience in the health insurance industry. Excellent reputation for resolving problems and improving customer satisfaction. Organized and articulate with excellent troubleshooting abilities.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

62
62
years of professional experience

Work History

Payment Application Specialist

Integra Group, Inc
Sharonville, OH
10.2000 - Current


  • Investigate unapplied report with the system unapplied cash report
  • Manage large volume of medical claims on daily basis by paper or electronic
  • Paid or denied medical claims based upon established claims processing criteria
  • Reply to clients request for payments or to resolve out of balance checks
  • Help resolve uncashed checks by further investigation
  • Prepare certain reports to send to clients

Dental Assistant/ Assist Front Desk

Timothy R Myers, DMD
Montgomery, OH
10.1997 - Current


  • Take digital xrays that is ordered by the dentist
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Staged tray for procedures by arranging dental instruments and equipment.
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.
  • Typed patient data into computer system using Eaglesoft while following privacy laws and maintaining high level of accuracy.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Schedule appointments in the office and over the phone, prepare bills and receive payments for dental services, completed insurance forms.
  • Researched aging insurance reports including reimbursements which were 90 days in arrears status
  • Performing the daily backup for the office and securing it off site

Co-owner/ Dispatcher

Family Affair Transportation, Inc
Fairfield, OH
10.1998 - 09.2000
  • Responsible for finding loads for four trucks, making sure drivers made their appointments, accounts receivable, and accounts payable.
  • Coordinated repairs to vehicles to maintain fleet operations.
  • Monitored flow of paperwork and directed information to appropriate departments.
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.

Technical Benefit Specialist

Healthsource/ Provident Administrators, Inc
Springdale, OH
07.1984 - 11.1997
  • Processed large dollar technical healthcare claims, including short-term disability, dental and flexible spending accounts
  • Conducted benefit seminars to clientèle nationally
  • Assisted ongoing training and development of seasoned claims adjusters.

Education

Certificate Data Processing - Data Entry

Southern Ohio College
Fairfield, Ohio

Certificate Office Skills - General Office Services

Harrison County Vocational School
Cynthiana, KY

High School Diploma - General Studies

Harrison County High School
Cynthiana, KY
1983

Skills

  • Customer Satisfaction
  • Production Work
  • Clear Communication
  • Willingness to Learn
  • Attention to Detail
  • Following Instructions
  • Quality Inspections
  • Works well on own
  • Computer Skills

Timeline

Payment Application Specialist

Integra Group, Inc
10.2000 - Current

Co-owner/ Dispatcher

Family Affair Transportation, Inc
10.1998 - 09.2000

Dental Assistant/ Assist Front Desk

Timothy R Myers, DMD
10.1997 - Current

Technical Benefit Specialist

Healthsource/ Provident Administrators, Inc
07.1984 - 11.1997

Certificate Data Processing - Data Entry

Southern Ohio College

Certificate Office Skills - General Office Services

Harrison County Vocational School

High School Diploma - General Studies

Harrison County High School

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