Samantha Knight
Integra Funding Solutions
Fort Worth,TX
8
years of professional experience
Highly disciplined and detail‑oriented Surgical Technologist student with a strong foundation in sterile technique, surgical instrumentation, and operating room procedures. Brings seven years of United States Navy aviation operations experience, exceptional teamwork, and proven performance in high‑pressure, safety‑critical environments. Demonstrated success in sales, customer service, and administrative roles, offering a unique blend of clinical readiness, technical skill, and professional versatility. Committed to delivering excellence in patient care, surgical support, and OR efficiency.
Work History
Payment Application Specialist
9 Months- Implemented system enhancements to streamline application processing workflows.
- Trained and mentored junior staff on application management tools and procedures.
- Analyzed user feedback to improve software functionality and user experience.
- Collaborated with cross-functional teams to align application solutions with business objectives.
- Streamlined communication between departments by establishing clear channels for sharing information.
- Contributed to sales growth by demonstrating product expertise during client presentations and negotiations.
Sales Associate
1 Year 7 Months- Assisted customers in selecting fitness programs, enhancing overall satisfaction and retention.
- Demonstrated product knowledge to support customer inquiries and drive sales conversions.
- Conducted facility tours, showcasing amenities and promoting membership options effectively.
- Implemented promotional strategies to increase engagement during peak hours, boosting foot traffic.
- Operated POS systems for cash, check, and credit transactions.
- Provided membership information, conducted gym tours, and supported new member onboarding.
- Resolved customer concerns professionally and upheld company policies.
- Completed opening and closing procedures, including register counts.
- Maintained merchandise displays and replenished inventory.
Inside Sales Representative
7 Months- Developed strong relationships with clients through effective communication and product knowledge.
- Assisted in identifying customer needs to provide tailored solutions and enhance satisfaction.
- Collaborated with team members to streamline sales processes and improve efficiency.
- Utilized CRM software to track leads, manage accounts, and document interactions.
- Exceeded annual sales quotas by 20%–40% through consultative selling and product expertise.
- Built and maintained long‑term client relationships, ensuring repeat business and satisfaction.
- Collaborated with cross‑functional teams to support project delivery and customer needs.
- Managed 3–4 personal customer accounts with consistent follow‑up and service.
- Maintained showroom standards and processed incoming inventory.
- Conducted monthly warehouse inventory and ensured accurate stock levels.
Aviation Boatswain’s Mate Handler
5 Years- Coordinated launch and recovery operations for aircraft, ensuring safety and efficiency on flight decks.
- Supervised team of handlers, enhancing workflow and maintaining high operational standards.
- Trained junior personnel in equipment handling, fostering skill development and operational readiness.
- Implemented safety protocols during aircraft operations, reducing risk of accidents and enhancing crew safety.
- Trained new Aviation Boatswain''s Mate Handlers on essential skills such as firefighting techniques, tow tractor operation, and flight deck safety procedures.
- Facilitated successful aircraft launches with precise coordination of catapults and arresting gear for optimal performance.
- Operated and maintained aircraft launching and recovery systems including hydraulic/steam catapults, arresting gear, barricades, and visual landing aids.
- Determined safe working loads for hoisting materials and ensured proper use of ropes, lines, and webbing.
- Followed strict procedures using sealants, corrosion‑preventative chemicals, and PPE.
- Assisted aircraft mechanics with maintenance, repair, and overhaul of mechanical systems.
- Trained and supervised firefighting crews, rescue teams, and damage control parties.
- Demonstrated exceptional problem‑solving, time management, and attention to detail.
Education
Associate of Science - Certified Surgical Technologist
Associate of Arts - General Studies
Skills
Expert troubleshooting
End user support
Javascript
Business analysis
Software quality assurance
Problem-solving
Time management
Attention to detail
Reliability
Organizational skills
Team collaboration
Effective communication
Adaptability and flexibility
Goal setting
Professionalism
Quality assurance
Timeline
Payment Application Specialist
Integra Funding Solutions
10.2024 - 07.2025Read More
Inside Sales Representative
Cowtown Materials
10.2023 - 05.2024Read More
Sales Associate
24 Hour Fitness
03.2023 - 10.2024Read More
Aviation Boatswain’s Mate Handler
United States Navy, USN
06.2017 - 06.2022Read More
Concorde Career College
Associate of Science from Certified Surgical Technologist
Read More
Tarrant County College
Associate of Arts from General Studies
Read More