Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Debra Stockwell

Gilbert,AZ

Summary

I am looking for an opportunity to provide services to people suffering from dental problems by utilizing my knowledge, skills, and experience over 40 plus years in assistance of expert dentists.

Experienced with dental insurance coordination and patient account management. Utilizes effective communication to ensure smooth insurance claim processes. Knowledge of insurance policy guidelines and patient satisfaction strategies.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Princess Dental Staffing
04.2021 - Current

This is a temp positions where I help when offices are in need.

Dental Insurance Coordinator

Connecticut Dental Associate
05.2016 - 03.2020
  • Monitor Hygiene Schedule
  • 3 Full Time Hygiene and Multi Dr Practice
  • Detail to Insurance private and Medicaid
  • Proper CDT codes In Treatment planning
  • Monitor and track all online communication
  • Assist in financial arrangement
  • Hygiene recall

Brass City Dentistry
09.2014 - 05.2015
  • Monitored and scheduled all doctor appointments.
  • Performed complimentary insurance benefits checks
  • Set pre-treatment estimates
  • Properly Monitored and maintain Aged Ins. Report
  • Properly used current CDT codes
  • Attached proper narratives and sent proper radiographs

Hygiene Coordinator

Huntington Family Dental Group
08.2011 - 09.2014
  • Managed and tracked schedules for 5 full-time dental hygienists
  • Filled schedules with temporary hygienists, as needed
  • All hygienists schedules were filled to goal consistently
  • Monitored and tracked online patient correspondence via Revenue Well
  • Presented treatment plans to patients
  • Educated patients regarding periodontal disease & other dental health issues
  • Presented financial arrangements with patients

Front Desk Coordinator

Bridgeport Dental Group
05.2011 - 02.2013
  • Responsible for verifying all dental insurance, financial arrangements, and collecting copayments
  • Monitored and tracked all recall patients
  • Tracked and booked doctor and hygiene appointments
  • Managed patient customer service needs

Dental Assisting Instructor

Porter & Chester Institute
11.2008 - 05.2011
  • Responsible for designing lesson plans for classes of future dental assistants in accordance to strict accreditation standards
  • Provided “hands-on” trainings and clinical projects for the students
  • Graded tests, quizzes, practical’s, and other school related projects
  • Oversaw day-to-day operations of the Porter & Chester dental assisting program
  • Responsible for 1-day instructor and one evening instructor monitoring all inventory and purchasing for the department.

Dental Administrator

Stephen J. Kowalczyk D.D.S.
04.2005 - 01.2009
  • Responsible for providing clinical assistance to the dentist
  • Scheduled and maintain hygiene recall for patients
  • Properly maintained all insurance and aged insurance claim
  • Maintained a 90% A/R success rate
  • Responsible for ordering and maintaining inventory

Treatment Coordinator

Shoreline Dental Care
01.2003 - 04.2005
  • Maintained all insurance and aged insurance claims
  • Made financial arrangements for patients
  • Monitored and tracked aged accounts and receivable collections

Education

Charter Oak State College
01.2010

University of Phoenix
01.2010

United Health Careers Institute
01-1979

Skills

  • Experience with Dentrix systems
  • Experience with Eaglesoft software

Certification

  • Radiology Certified, 1979, California
  • DANB Certified, 2009

Timeline

Front Desk Receptionist

Princess Dental Staffing
04.2021 - Current

Dental Insurance Coordinator

Connecticut Dental Associate
05.2016 - 03.2020

Brass City Dentistry
09.2014 - 05.2015

Hygiene Coordinator

Huntington Family Dental Group
08.2011 - 09.2014

Front Desk Coordinator

Bridgeport Dental Group
05.2011 - 02.2013

Dental Assisting Instructor

Porter & Chester Institute
11.2008 - 05.2011

Dental Administrator

Stephen J. Kowalczyk D.D.S.
04.2005 - 01.2009

Treatment Coordinator

Shoreline Dental Care
01.2003 - 04.2005

University of Phoenix

Charter Oak State College

United Health Careers Institute
Debra Stockwell