Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Driver
UberEats
12.2024 - Current
Facilitated the timely delivery of over 5900+ food orders, maintaining a 99% on-time rate
Maintained a 100% safe, accident-free record while operating a personal vehicle for up to 8 hours daily
Communicated with customers to confirm order details and delivery status.
Collaborated with restaurant staff to ensure accurate order fulfillment.
Pawn Broker
PawnRite
Brooklyn, NY
04.2014 - 10.2024
Evaluated and appraised a wide range of items—jewelry, electronics, and collectibles—to determine fair market value and establish secure loan amounts
Processed pawn loans, extensions, and interest payments, explaining complex loan terms to customers.
Built customer rapport, handling transactions in a fast-paced environment while resolving disputes.
Managed inventory, recorded daily transactions in the computer system, and balanced cash drawers.
Listed, sold, packed and shipped merchandise on Ebay and Amazon
Trained new staff on operational procedures and customer interaction techniques.
Manager
CleanRite Center Laundromat
Queens, NY
07.2011 - 04.2014
Supervised daily operations and staff at community-focused laundromat.
Trained new employees on equipment usage and customer service protocols.
Resolved customer inquiries and complaints with professionalism and care.
Managed inventory control and supply ordering for equipment maintenance.
Maintained cleanliness and organization of the facility for customer satisfaction.