Debra Townsend
Milwaukee,WI
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Mykonos Restaurant. Recognized for enhancing guest satisfaction through effective communication and order accuracy. Proficient in cash handling and adept at engaging guests, ensuring a memorable dining experience while maintaining high standards of quality.
Overview
11
11
years of professional experience
Work History
Server
Mykonos Restaurant
10.2016 - 10.2023
- Provided exceptional customer service to enhance dining experience and guest satisfaction.
- Efficiently managed multiple tables, ensuring timely food delivery and order accuracy.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions.
- Trained new servers on menu offerings, service protocols, and operational procedures.
Server
Family Table Restaurant
12.2012 - 09.2016
- Provided exceptional customer service, ensuring a positive dining experience for all patrons.
- Assisted in food preparation and presentation, maintaining high standards of quality and hygiene.
- Managed order accuracy, effectively communicating with kitchen staff to fulfill customer requests.
- Adapted quickly to changing menu items and daily specials, enhancing guest satisfaction through knowledgeable recommendations.
Education
GED -
Matc
Milwaukee, WIHigh School Diploma - General Studies
Hamilton High School
South Milwaukee 06.1984
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Mykonos Restaurant
10.2016 - 10.2023
Server
Family Table Restaurant
12.2012 - 09.2016
GED -
Matc
High School Diploma - General Studies
Hamilton High School