Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
21
21
years of professional experience
Work History
Owner/Manager of 63 Unit Apartment Complex
Heritage Werks Properties, Inc.
Madison, IN
07.2015 - Current
Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Improved marketing to attract new customers and promote business.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Managed and motivated employees to be productive and engaged in work.
Defined clear targets and objectives and communicated to other team members.
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Owner/Operations Supervisor
Rewerk Homes
08.2007 - 07.2015
Founded and managed flipping business.
Scheduled work and contractors to ensure time goals met.
Established and enforced budget while purchasing items for successful renovation
Maintained properties in market ready condition.
Licensed Health Insurance Agent/Coach
Connextions, Inc.
11.2008 - 03.2014
Used customer service skills to find underlying issues for complaints and find solutions.
Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
Used proprietary software to enroll eligible seniors in Medicare plans.
Educated clients on insurance policies and procedures.
Managed top performing team of thirty members.
Team Lead
Madison Precision Products
Madison, IN
07.2002 - 01.2007
Trained new team members by relaying information on company procedures and safety requirements.
Coached team members in techniques necessary to complete job tasks.
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Adjusted CNC equipment to meet quality and productivity levels.
Performed maintenance and tool changes on CNC equipment.
Held daily team meetings to inform team members on company news and updates.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
Bachelor of Science - Agronomy And Agricultural Economics
University of Kentucky
Lexington, KY
05.1979
Skills
Lead Generation
Team Leadership
Customer Relationship Management
Staff Management
Project Management
Verbal and Written Communication
Business Planning
Budget Controls
Mechanical Troubleshooting
Equipment Repair
Blueprint and Schematic Understanding
Machine Maintenance and Repair
Timeline
Owner/Manager of 63 Unit Apartment Complex
Heritage Werks Properties, Inc.
07.2015 - Current
Licensed Health Insurance Agent/Coach
Connextions, Inc.
11.2008 - 03.2014
Owner/Operations Supervisor
Rewerk Homes
08.2007 - 07.2015
Team Lead
Madison Precision Products
07.2002 - 01.2007
Bachelor of Science - Agronomy And Agricultural Economics