Debra Wise
Grand Junction,CO
Summary
Proven professional with a solid background in customer service and cash handling, honed at Dollar Tree and Eagle Ridge. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating exceptional work ethic, reliability, and empathy. Skilled in cash register operation and maintaining high cleanliness standards, significantly reducing transaction errors and food waste. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Cashier
Dollar Tree
11.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Cook
Eagle Ridge
05.2023 - 02.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Maintained food safety and sanitation standards.
Cashier
Dollar Tree
08.2021 - 04.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Upsold additional products and services to increase revenue.
- Performed cash, card and check transactions to complete customer purchases.
Education
Associate of Arts - Cooking
Scottsdale Culinary Institute ~Le Cordon Bleu~
Scottsdale, AZ10.2007
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Cash Register Operation
- Professionalism and Courtesy
- Payment Processing
- Product restocking
Timeline
Cashier
Dollar Tree
11.2023 - Current
Cook
Eagle Ridge
05.2023 - 02.2024
Cashier
Dollar Tree
08.2021 - 04.2023
Associate of Arts - Cooking
Scottsdale Culinary Institute ~Le Cordon Bleu~