
Dynamic retail professional with extensive experience at Hancock Fabrics, excelling in team leadership and customer relations. Proven track record in optimizing inventory management and enhancing customer satisfaction through effective training and conflict resolution. Adept at multitasking and ensuring compliance with safety standards, driving operational success in fast-paced environments.
Assisted customers at front end service desk with inquiries and transactions. Supported operations in money room by managing cash handling tasks. Provided guidance to customers in navigating services offered.
Customer service
Money handling
Team leadership
Decision-making
Problem-solving
Time management
Customer relations
Team motivation
Staff training and development
Staff supervision
Task delegation
Staff management
Conflict resolution
Retail operations
Customer rapport
Adaptability and flexibility
Verbal and written communication
Workplace safety compliance
Employee supervision
Product and service sales
Inventory management
Multitasking Abilities
Organizational skills
Multitasking
Customer relationship management