Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Case Manager
GEO Reentry Services
06.2023 - Current
Achieved positive client outcomes by developing and implementing comprehensive case management plans.
Evaluated program effectiveness continually through data analysis and outcome measurement metrics.
Developed and implemented safety plans for clients at risk of harm to provide protection.
Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Facilitated individual and group sessions to promote positive behavior change for clients.
Mental Health Professional
Jewish Child And Family Services
12.2001 - 04.2023
Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
Managed caseloads efficiently by prioritizing based on client needs and availability of resources, ensuring timely intervention for all patients.
Collaborated with interdisciplinary teams to create holistic care plans for patients, addressing both mental and physical health needs.
Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
Education
Associate of Applied Science - Medical Billing And Coding
Taylor Business Institute
Chicago, IL
01.2016
Skills
Program Development
Community Outreach
Individualized counseling
Case Planning
Data Entry and Analysis
Referral Coordination
Documentation proficiency
Crisis Intervention
Needs Assessment
Certification
Certified First Aid and CPR, Red Cross
Certified National Alliance for Direct Support Professional, (NADSP)
Timeline
Case Manager
GEO Reentry Services
06.2023 - Current
Mental Health Professional
Jewish Child And Family Services
12.2001 - 04.2023
Associate of Applied Science - Medical Billing And Coding
Taylor Business Institute
Certified First Aid and CPR, Red Cross
Certified National Alliance for Direct Support Professional, (NADSP)
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