Deci Bettencourt
Livermore,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
5
5
years of professional experience
Work History
Customer Service Representative, Pos
Kohl's Inc
Livermore, CA
10.2019 - Current
- Answer phone, help customers with returns, & purchases collect payments issue refunds & problem solve, amazon returns, sort damage merchandise
- Developed positive relationships with customers through friendly interactions.
- Developed strong customer relationships to encourage repeat business.
Service Desk Cashier
Livermore Auto Group
Livermore, CA
01.2022 - 09.2022
- Balanced daily transactions on a computerized point-of-sale system.
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Daily Bank Deposits
Education
High School Diploma -
Livermore High
Livermore, CA06-1980
Skills
- Data Entry
- Information Security
- Scheduling
- Account updating
- Report Generation
- Complaint resolution
Timeline
Service Desk Cashier
Livermore Auto Group
01.2022 - 09.2022
Customer Service Representative, Pos
Kohl's Inc
10.2019 - Current
High School Diploma -
Livermore High
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