Decker Robinson
Long Beach,CA
Summary
Professional with strong background in leadership and team management in sales. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic fast-paced environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
7
7
years of professional experience
Work History
Assistant Manager/Marketing Events Coordinator
NLC Academy
11.2022 - 11.2025
- Led daily direct sales events inside high-traffic retail stores on behalf of a fortune 100 company, consistently exceeding performance expectations and driving strong brand presence.
- Generated $600,000+ in total sales, ranking among the top performers in the region.
- Managed and strengthened client relationships by delivering transparent reporting, maintaining brand standards, and ensuring satisfaction with all campaign outcomes.
- Tracked, analyzed, and optimized key KPIs including conversion rates, customer engagement metrics, quality and churn rates, and team productivity.
- Recruited, onboarded, and trained 100+ new sales representatives, developing them in areas such as pitch structure, objection handling, quality standards and professional habit s.
Head Busser
Captain Jack's
09.2021 - 11.2022
- Oversaw cleanliness and organization of dining area, ensuring optimal guest experience.
- Enhanced customer satisfaction by providing timely assistance.
- Trained and mentored new bussers on best practices for table turnover and sanitation standards.
Volunteer
Tracktown USA
06.2021 - 07.2021
- Worked the "Virtual Mix Zone" at the 2021 NCAA Track and Field Championships and 2021 United States Track and Field Olympic Trials.
- Communicated local and nationwide media questions via Zoom to athletes after their events, and asked follow-up questions of my own.
- Provided flash quotes of interview sessions to media members.
- Prepared extensive background research on many of the notable athletes prior to the events.
Volunteer
KWVA Sports (University Of Oregon Campus Radio)
01.2021 - 06.2021
- Contributed to several radio segments on the daily show "Quacksmack" on University of Oregon athletics.
- Used extensive research on relevant Oregon athletics to give informed opinions and predictions on the show.
- Attended weekly virtual meetings to help plan future shows.
Sales Associate
Tilly's
06.2018 - 09.2018
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained knowledge of current promotions and sales to inform customers effectively.
- Processed transactions accurately using point-of-sale systems, ensuring prompt service.
- Collaborated with team members to achieve sales goals and improve store performance.
Education
Bachelor of Science - Journalism
06.2021
Managing Sports-Related Businesses and Brands
- Evaluate how companies can effectively communicate their brand story to consumers.
- Understand the audience of consumers that brands are attempting to reach, and how to appeal to them.
Gateway to Media
- Learn how to use different multimedia skills to tell a story.
- Understand how media companies use different techniques to reach their audience.
Marketing Value for Customer
- Develop strategies to deliver customer value and contribute to the performance of the organization.
- Understand the role of marketing in the context of the company and develop a managerial viewpoint in marketing decision making.
Skills
- Sales
- Adaptability
- Leadership
- Teamwork and Collaboration
- Customer service
- Relationship building
Timeline
Assistant Manager/Marketing Events Coordinator - NLC Academy
11.2022 - 11.2025
Head Busser - Captain Jack's
09.2021 - 11.2022
Volunteer - Tracktown USA
06.2021 - 07.2021
Volunteer - KWVA Sports (University Of Oregon Campus Radio)
01.2021 - 06.2021
Sales Associate - Tilly's
06.2018 - 09.2018
University of Oregon - Bachelor of Science, Journalism