Dedee Austin
Indianapolis,IN
Summary
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
2
2
year of professional experience
Work History
Medical Assistant
Podiatry and Associates of Indiana
05.2024 - 08.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Cleaned and sanitized surgical instruments.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Answer and direct phone calls.
- Obtain vital signs and Phlebotomy when needed
- Set up and xray patients for exams and procedures
Medical Assistant
IU Health University Hospital
05.2023 - 05.2024
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Administered EKG procedures to evaluate and record patients' cardiac activity.
- Performed phlebotomy procedures to collect blood samples for laboratory testing.
- Performed injections accurately, maintaining high standards of patient care and safety.
- Supported multiple teams by filling in as needed to maintain workflow.
- Supported physicians in managing and treating patients with pulmonary issues.
- Assisted in diabetes care by monitoring patient glucose levels and coordinating with healthcare providers.
- Supported rheumatologist's in managing patient care and maintaining accurate medical records.
- Handled front desk responsibilities, providing excellent customer service and administrative support.
- Measured and documented vital signs to ensure accurate patient records.
- Administered medication to patients in accordance with physician instructions.
- Executed thorough full body physicals to monitor patient health and diagnose potential concerns.
- Secured the medical office at the end of each day, maintaining compliance with safety standards.
- Answered phone calls and communicated with patients regarding their blood work results.
- Handled remote appointments, maintaining efficient patient scheduling and follow-up.
Education
Medical Assistance
Fortis College
Indianapolis, IN05-2022
High School Diploma -
Excel Center
Indianapolis, IN06-2019
Skills
- HIPAA compliance
- Patient scheduling
- Vital sign monitoring
- Customer service
- EMR / EHR
- Medical terminology knowledge
- Direct patient care
- Phlebotomy
- Procedure assistance
- Immunization administration
- Laboratory specimen collection
- Appointment setting
- Equipment sterilization
- Simple dressings
Timeline
Medical Assistant
Podiatry and Associates of Indiana
05.2024 - 08.2024
Medical Assistant
IU Health University Hospital
05.2023 - 05.2024
Medical Assistance
Fortis College
High School Diploma -
Excel Center
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