Dedra Patten
Paxton,NE
Summary
My objective is to find professional long term employment in Lincoln Ne.. I have a love for people and for helping people of all ages. I feel I have a strong work ethic and work well as a team player in the office setting. Proper training, experience and education have allowed me to set career goals.
Overview
26
26
years of professional experience
Work History
Certified Travel Agent- Home based
Sunset Travel Agency
Milford, Ia
01.2014 - Current
- Multi line phones, scheduled appointments with clients, worked with vendors and airlines to sell travel to clients. Office machines and several computer programs such as Micro soft works and Apollo airline system. Greeted customers on phone as well as at office. Daily report sheets, payment applications to vendors and mailing of materials. Once moved back to Nebraska, still working as needed from home Selling Leisure travel
Kitchen Prep Manager
Ole Big Game and Steak House
Paxton, NE
08.2023 - 09.2025
- Supervised daily kitchen operations, ensuring adherence to food safety standards and quality control measures.
- Trained staff on efficient prep techniques, enhancing workflow and team collaboration in a fast-paced environment.
- Implemented inventory management practices, reducing waste and optimizing ingredient usage across shifts.
- Streamlined food preparation processes, resulting in improved service speed and customer satisfaction during peak hours.
- Analyzed prep station workflows, identifying areas for improvement to increase operational efficiency and reduce downtime.
- Implemented portion control guidelines for dishes, optimizing cost efficiency without compromising customer satisfaction levels.
- Facilitated strong teamwork within the kitchen staff, fostering a positive work environment that resulted in increased productivity.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
Kitchen Manager
Azria Health
01.2021 - 08.2023
- Supervised kitchen staff to ensure adherence to food safety and sanitation standards.
- Developed and implemented efficient workflows to enhance kitchen productivity and service speed.
- Trained new employees on kitchen operations, equipment usage, and safety protocols.
- Monitored inventory levels and coordinated with suppliers to maintain stock of essential ingredients.
- Conducted regular performance evaluations to mentor staff and identify areas for improvement.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Activities/Life Enrichment Director
Haven Manor
Hickman, NE
01.2011 - 01.2014
- Oversaw all aspects of activities. All decorating, resident outings, charting, budgeting, and events for 33 residents. Also worked as breakfast cook for 1 and 1/2 years until full facility deemed a full time activities director necessary. At that time, I oversaw resident activities, daily one on ones, events, outings, birthdays, funerals, and worked with families and community to ensure a quality life for our residents. I also wore many hats in this facility and filled in other departments as needed when understaffed.
Ridgewood Care Center
Seward, NE
01.2006 - 01.2011
- Worked with activity staff to perform all activities for residents and dementia patients. Went on outings, dinners and special events with residents. Worked as team player with other staff and departments. I worked full time at this facility while attending night classes at Kaplan for Medical Assisting.
Certified Travel Agent
A-Affordable Travel Company
Kearney, NE
01.2000 - 01.2008
- Multi line phones, scheduled appointments with clients, worked with vendors and airlines to sell travel to clients. Office machines and several computer programs such as Micro soft works and Apollo airline system. Greeted customers on phone as well as at office. Daily report sheets, payment applications to vendors and mailing of materials. I moved from Kearney area and continued to work from home until the office was closed and owner moved to Yuma AZ.
Administrative Assistant
Staffco Employment Services
Fremont, NE
01.2002 - 01.2005
- Recording of payroll hours on excel spread sheet to be sent to main office and distributed paychecks once a week, multi line phone, back ground checks and hiring paperwork, hiring assessments, filing of employee applications, filing of I-9 and tax paperwork, dealt with past and present employees working for temp, temp to hire and direct hire employers.
Education
Associate of Science -
Travel Careers Institute
Omaha, NE01.2001
Associates of Applied Science - Medical Assisting
Kaplan University
Lincoln, NE05.2011
Awards
Teammates Mentor 10-12, President and Dean’s List Kaplan University 09-12 Lincoln NE, Ridge Wood Care Center Red Hats Director Volunteer 08-11 Seward NE, Village of Malcolm Planning Board 09-12 Malcolm NE, Minden Jaycees- Secretary Treasure 1990s, Minden Park and Recreation Board- Secretary Treasure 1990s, Tiger Club Leader 1990s, Minden NE.
Externships
- Dr. Kim Hoffa, DC Lincoln NE 2011 Front office experience with scheduling appointments, computer programs for billing and Insurance, greeting patients, filing x-rays
- Externship at Dr. Scott Donkin, DC Lincoln NE 2011 Back office ultra sound treatments as well at e-stem treatments, filing, charting treatments, greeting patients, sanitizing bay areas, working in busy office and acting as a team player.
Other Experience
- Diagnostic and Evaluation Center- Lincoln Ne (2015) This was a temp job for the state of Ne in their medical records department. It was a 6 month job. Job responsibilities included data entry, multi line phone, mail sorting, inmate scheduling for out of site Dr appointments, data entry, paper filing of records daily, pulled charts for medical staff, went over medical release forms with inmates. Worked daily with medical staff to ensure all evaluations for medical conditions were met.
- Domestic Engineer and Farm Hand 85-03 Minden, NE Owned and helped run 1000 acre farm and raised three children.
Timeline
Kitchen Prep Manager
Ole Big Game and Steak House
08.2023 - 09.2025
Kitchen Manager
Azria Health
01.2021 - 08.2023
Certified Travel Agent- Home based
Sunset Travel Agency
01.2014 - Current
Activities/Life Enrichment Director
Haven Manor
01.2011 - 01.2014
Ridgewood Care Center
01.2006 - 01.2011
Administrative Assistant
Staffco Employment Services
01.2002 - 01.2005
Certified Travel Agent
A-Affordable Travel Company
01.2000 - 01.2008
Associates of Applied Science - Medical Assisting
Kaplan University
Associate of Science -
Travel Careers Institute