Dedra Wallace
Somerset,NJ
Summary
Dedicated Lead Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 4 years.
Overview
5
5
years of professional experience
Work History
Lead Medical Receptionist
Riverside Medical Group
Edison, NJ
12.2020 - Current
- Scheduled, rescheduled and cancelled appointments for dental patients.
- Helped patients complete necessary medical forms and documentation.
- Checked patient data including insurance, demographic and health history to keep information current.
- Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
Medical Receptionist
Integrity Health Services
Somerville, NJ
11.2019 - 11.2020
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Organized paperwork such as charts and reports for office and patient needs.
- Completed clerical duties and tasks for clinic administration.
Medical Representative
Downstate Foot And Ankle
Brooklyn, NY
10.2017 - 10.2019
Education
Certification - Certified Medical Administrative Assistant CMAA
Rutgers, The State University of New Jersey
New Brunswick, NJ03.2023
Certification - Medical Insurance Billing And Coding
Rutgers, The State University of New Jersey
New Brunswick, NJ03.2023
Skills
- Problem Solving
- Detail-Oriented
- Epic Systems
- Self-Motivated
- Flexible and Adaptable
- Verbal and Written Communication
- Time Management
Timeline
Lead Medical Receptionist
Riverside Medical Group
12.2020 - Current
Medical Receptionist
Integrity Health Services
11.2019 - 11.2020
Medical Representative
Downstate Foot And Ankle
10.2017 - 10.2019
Certification - Certified Medical Administrative Assistant CMAA
Rutgers, The State University of New Jersey
Certification - Medical Insurance Billing And Coding
Rutgers, The State University of New Jersey
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