DEDRIA BENNETT
Birmingham,US
Summary
26+ years’ experience in the retail and food industry managing and supervising people, products and processes. Skilled in training and developing employees to be more efficient and productive. Ability to manage customer service relations and resolve complex problems. Proven ability to operate and manage in accordance with company policy and procedure.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Supervisor
Aramark
01.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Canvasser
New Georgia Project
10.2022 - 01.2023
- Maintained detailed records of interactions to track progress and identify areas for improvement.
- Increased voter registration rates by effectively communicating the importance of civic participation during door-to-door canvassing.
- Gained substantial support for policy changes, presenting compelling arguments and factual information.
- Assisted in training new canvassers, providing guidance on best practices for successful outreach efforts.
- Interacted with and educated [Number] voters in [Type] area to promote [Type] campaign.
- Went to over [Number] doors over [Number] miles daily to educate and sign up potential voters.
Food Court Supervisor
Samford College Sodexo
01.2018 - 05.2021
- Oversees 3 food stations by ensuring shifts are covered and food quality and services are met according to policy and procedure
- Manages Moe’s employees and resolves complaints regarding food quality, service, or accommodations
- Responsible for Managing Cash Registers and making Drop Deposits.
Sales Associate/Assistant Manager in Training
Walmart
01.2014 - 01.2018
- Responsible for ensuring sales and financial goals are met for assigned areas
- Trained associates to meet customer needs
- Responsible for ensuring merchandising presentation is displayed accurately with cleanliness, prices, signs, and correct amounts of inventory
- Managed inventory levels, stocks, and rotation
- Ensured that customer needs and complaints were resolved according to company guidelines
- Supervised, trained and mentored hourly associates.
Certified Hairstylist
Soft touch hair studios
01.2012 - 01.2014
- Interacted directly and professional with customers
- Specialized in various hair cutting techniques and color services
- Provided beauty services to include: shampooing, cutting, coloring, styling, braiding, nail/skin care & scalp treatments.
Assistant Manager
Captain D’S
01.2007 - 01.2012
- Managed 25+ employees throughout 6 years of service
- Followed managers instructions on maintaining a sanitized and customer friendly restaurant
- Prepared and serve quality food with efficiency and consistency
- Managed shift activities, processes, and employees.
Shift Leader
KFC Ensley
01.1999 - 01.2001
- Managed 10+ employees throughout 3 years of service
- Trained and motived new hires
- Demonstrated excellent customer service skills
- Processed sales, handle money, manage cash registers
- Prepared orders and ensure shift duties were completed with efficiency
- Worked assistant manager duties.
Check Point Security
Birmingham Airport
01.1996 - 01.1999
- Managed 150+ employees throughout 3 years of service
- Walked the concourse to provide check point security in specified areas
- Monitored luggage for contraband and weapons using detectors and performing manual searches
- Ensured each concourse was staffed.
Education
Barbering -
Lawson State Community College
Birmingham, AL01.2006
Nail Technology -
Lawson State Community College
Birmingham, AL01.2005
Cosmetology -
Lawson State Community College
Birmingham, AL01.2004
Skills
- Retail
- Supervision
- Management
- Inventory
- Cash Register
- Deposits
- Interpersonal Communication
- Customer Service
- Policies and Procedure
- Microsoft Word
- Microsoft Excel
Certification
- Certified Forklift Operator
- Certified Electric Pallete Jack Operator
- Certified to Operate Walking Stackers
Timeline
Supervisor
Aramark
01.2023 - Current
Canvasser
New Georgia Project
10.2022 - 01.2023
Food Court Supervisor
Samford College Sodexo
01.2018 - 05.2021
Sales Associate/Assistant Manager in Training
Walmart
01.2014 - 01.2018
Certified Hairstylist
Soft touch hair studios
01.2012 - 01.2014
Assistant Manager
Captain D’S
01.2007 - 01.2012
Shift Leader
KFC Ensley
01.1999 - 01.2001
Check Point Security
Birmingham Airport
01.1996 - 01.1999
Barbering -
Lawson State Community College
Nail Technology -
Lawson State Community College
Cosmetology -
Lawson State Community College
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