Experienced with providing top-tier service during large and small events. Utilizes excellent communication and organizational skills to ensure smooth hospitality customer service . Knowledge of event setup, guest management, and quick problem-solving to enhance guest experiences. Worked with many event companies.Over 13 years in the food and customer service industry
Work History
Banquet/Event Server Lead
9 Months
Music City Center ( Gobrands) | 12.2025 - Current
Assisted in serving food and beverages efficiently, maintaining high standards of presentation.
Served and helped over 2k people for large business events
Maintained inventory for large events
Collaborated with team members to streamline service operations and enhance event flow.
Supported event coordination efforts by assisting with inventory management and restocking supplies as needed.
Banquet Server
3 Years 3 Months
Marriot | 06.2023 - Current
Trained new team members on service protocols, fostering a cohesive and knowledgeable team environment.
Worked with 8 hotels including opryland to help with banquet set ups and food set up
Set up banquet tables and chairs based on event requirements.
Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
Adhered to all health and safety regulations while serving food and beverages.
Worked with over 1k people in huge banquets to help with opryland banquets
In Room Dining Server
2 Years
Hotel Preston Airport | 05.2020 - 05.2022
Delivered exceptional in-room dining experiences to guests through prompt and friendly service.
Overnight shift , focused on pilots and fight tenants
Stocked all inventory for the morning and night time team for dining room service
Managed and assisted 211 rooms consistently throughs out my shift
Collaborated with kitchen staff to ensure timely preparation and presentation of meals.
Managed all orders through our phone line service
Food Runner
2 Years 11 Months
Cheesecake Factory | 02.2016 - 01.2019
Delivered food promptly and accurately to ensure guest satisfaction.
Helped servers manage multiple tables at once to provide great service
Trained new food runners on service protocols and restaurant standards.
Managed multiple tables efficiently, prioritizing tasks in fast-paced environment.
Worked with over 400 guest nightly on the weekend during high peak times
Helped improve sales with my knoeldge of the menu
Education
Associate of Science - Business Management
Nashville State Community College | Nashville, TN | 01-2025
Associate of Science - Economics
Middle Tennessee State University | Murfreesboro, TN | 12-2027