Dee Herpeche
Merkel,TX
Summary
Experienced Shipper with background working in fast-paced shipping environments moving merchandise of diverse sizes and types. Keeps work areas neat with strong housekeeping skills. Organized, dedicated and focused on going above and beyond requirements to contribute to team success.
Overview
25
25
years of professional experience
Work History
Owner/eBay Seller
Self Employed Web
Merkel, TX
06.2013 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed Shipping aspects of the business, including packaging, labeling, and label generation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
RCA/Rural Mail Carrier
United States Postal Service, USPS
Mansfield, TX
03.2006 - 05.2013
- Enhanced customer satisfaction by providing timely and accurate mail delivery to rural areas.
- Reduced late deliveries by maintaining an organized and efficient route schedule.
- Ensured safe delivery of packages by following proper handling procedures and using appropriate equipment.
- Provided excellent customer service, addressing concerns and assisting with inquiries from rural customers.
- Maintained vehicle cleanliness and functionality, ensuring optimal performance for daily deliveries.
- Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.
Manager/Central Mail Receiving Agency
Pack N Mail Fort Worth
Fort Worth, TX
04.1999 - 09.2006
- Improved shipping efficiency by optimizing packing procedures and inventory management.
- Enhanced customer satisfaction through timely order processing and accurate shipment tracking.
- Managed shipping schedules for increased delivery accuracy and reduced lead times.
- Ensured regulatory compliance by properly labeling shipments, adhering to safety protocols, and maintaining documentation.
- Increased on-time deliveries through consistent coordination with carriers and proactive issue resolution.
- Assisted in maintaining a safe working environment by following established workplace safety guidelines.
- Trained new team members on company shipping processes, enhancing overall department performance.
Education
Biology
UT Arlington
Arlington, TXHigh School Diploma -
Clyde High School
Clyde, TX05.1995
Skills
- Shipping Coordination
- Product Packaging
- Packaging
- Customer Relationship Management
- Defect Tracking
- Inventory Tracking
- Labeling
Timeline
Owner/eBay Seller
Self Employed Web
06.2013 - Current
RCA/Rural Mail Carrier
United States Postal Service, USPS
03.2006 - 05.2013
Manager/Central Mail Receiving Agency
Pack N Mail Fort Worth
04.1999 - 09.2006
Biology
UT Arlington
High School Diploma -
Clyde High School