Operations Director 25 Years 4 Months Mr. Bs Barbecue (Family Business) | 04.2001 - Current
Managed daily operations ensuring compliance with OSHA and maintained vendor relationships to support business growth Oversaw inventory control and payroll processing to optimize operational efficiency Coordinated marketing efforts including food shows and tasting events to expand product presence in retail stores Trained staff comprehensively across all restaurant and food stand functions to enhance service quality Show Description
Property Manager 1 Year 3 Months BLL Enterprises INC / Courtly Townhouses LLC | 04.2025 - 07.2026
Respond to tenant questions, concerns and maintenance requests. Walk the properties to identify maintenance or safety issues. Ensured common areas are clean & well maintained. Review operating expenses, tracking budgets and monitoring spending. Approve invoices and process payments Rent collection and follow up on delinquent accounts. Show Description
Corporate Leasing Agent (part time - full time) 6 Months H Val Rothschilds INC | 09.2025 - 03.2026
Scheduled appointments and conducted property tours across 9 locations with 660 units, enhancing tenant acquisition efforts Assisted property manager with lease agreement administration and tenant notices to ensure compliance Negotiated advertisement budgets to optimize marketing spend and tenant outreach Responded promptly to tenant inquiries, maintaining high levels of customer service and satisfaction Show Description
Assistant Operations Manager 1 Year 5 Months Clear Biometrics | 07.2024 - 12.2025
Oversaw daily operations, ensuring staff compliance and coaching to improve performance and service delivery Collaborated with airport officials daily to address traffic and operational issues, demonstrating strong stakeholder management Resolved operational problems promptly to maintain smooth business functions Assisted in frontline operations as needed to support team and customer service Show Description
Sales Manager 5 Years 1 Month ATI Auto Tech | 06.2019 - 07.2024
Established and maintained relationships with key clients, driving customer retention and business growth Analyzed customer behavior data to identify trends and develop strategic sales plans Managed daily sales operations including staff supervision to achieve sales targets Provided technical support and product education to clients, enhancing customer satisfaction Monitored industry trends and competitor activities to maintain competitive advantage Show Description
Portfolio Manager 4 Years 11 Months Carousel Motor Group Mercedes Benz / Porsche | 05.2014 - 04.2019
Collaborated across departments to align priorities and enhance organizational capacity Cross-trained employees to increase team agility and performance Coached sales associates on product knowledge and sales techniques, improving customer satisfaction Engaged with customers to build rapport and loyalty, driving repeat business Promoted products and opportunities to increase sales revenue Show Description
Retail Manager / Customer Service 2 Years 11 Months Furnish 123 / Home Choice | 05.2011 - 04.2014
Developed and trained sales staff to improve performance and customer service Ensured completion of daily operations to maintain store efficiency Implemented sales strategies that increased revenue Built partnerships with local community organizations to enhance brand presence Show Description
Property Manager/Leasing Agent 4 Years 1 Month Twin Lake Manners | 04.2007 - 05.2011
Managed daily property upkeep and coordinated maintenance orders to ensure tenant satisfaction Conducted compliance training with staff to uphold regulatory standards Built and maintained strong relationships with residents to foster community Processed monthly rent payments and issued tenant notices to maintain lease compliance Oversaw budget management, expense control, and payroll submission to optimize financial performance Show Description
Securities Operations Manager - Transfer Department 7 Years 2 Months US Bank | 02.2000 - 04.2007
Developed and led bond transfer team ensuring accurate and timely distribution of security bonds Managed team operations to maintain compliance and efficiency in transfer processes Show Description
Commercial Leasing Agent 3 Years 7 Months First Star Financial | 07.1996 - 02.2000
Conducted commercial property showings across the metro area to prospective tenants Ensured accurate completion and distribution of all legal leasing documents Managed advertising placements for available commercial spaces to maximize exposure Show Description