Dee Schipman
Billings,MT
Summary
Spirited Customer Service Professional with more than 25 years of experience and a friendly communication style. Highly efficient in a team environment while maintaining the highest level of quality service and safety.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Bartender/Server
Carbones
Billings, MT
04.2022 - Current
- Delivered exceptional customer service in high-pressure settings
- Ensured adherence to health and safety regulations through effective team communication
- Fostered a welcoming atmosphere for guests to enhance enjoyment
Cashier
WinCo Foods
Billings, MT
05.2022 - 12.2024
- Facilitated friendly conversations while executing transactions to enhance customer experience
- Participated in safety committee meetings, reviewing incident reports and conducting safety checks
- Collaborated effectively in high-pressure situations, maintaining a positive team attitude
Bartender/Server
Fiddlers Green
Billings, MT
03.2020 - 06.2021
- Welcomed customers to create a relaxing and enjoyable atmosphere
- Maintained a positive attitude while collaborating with team members in a fast-paced environment
Bartender
F.O.E.
Billings , MT
05.2018 - 03.2019
- Provided exceptional customer service in a fast-paced bar environment
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking
Small Business Owner
DeeLynn Designs Floral Art
Billings, MT
12.2011 - 03.2018
- Managed all business aspects, including marketing and design initiatives
- Facilitated celebrations for various occasions, ranging from weddings to funerals
- Tailored arrangements to meet unique customer preferences, enhancing personalization
Education
High School Diploma -
Broadwater County High School
Townsend, MT05-1995
Skills
- Customer service
- Customer relationship management
- Health and safety compliance
- Situational awareness
- Punctuality
- Team collaboration
- Conflict resolution
- Time management
- Active listening
- Effective communication
- Problem solving
- Attention to detail
- Adaptability
- Problem solving
Certification
- CPR and AED Certified American Heart Association May 2025
- First Aid Certified May 2025
- TIPS Certified (alcohol server training) August 2024
Timeline
Cashier
WinCo Foods
05.2022 - 12.2024
Bartender/Server
Carbones
04.2022 - Current
Bartender/Server
Fiddlers Green
03.2020 - 06.2021
Bartender
F.O.E.
05.2018 - 03.2019
Small Business Owner
DeeLynn Designs Floral Art
12.2011 - 03.2018
High School Diploma -
Broadwater County High School