Deeann Ybarra
Summary
Motivated professional successful with multitasking in fast-paced environments. Bringing skills to support team and customer needs with fast, high-quality dining assistance. Proficient in keeping tables clear, floors clean and supplies stocked. Good relationship-building and time-management abilities.
Overview
9
9
years of professional experience
Work History
Server
Cheddars Scratch Kitchen
McAllen, TX
03.2023 - Current
- Supported servers in timely meal delivery and promptly addressed guest requests to enhance dining experience.
- Delivered attentive customer service to contribute to a positive dining experience for all patrons.
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Monitored dining room atmosphere to enhance guest experience and satisfaction.
- Ensured cleanliness and organization of dining areas and service stations to create a welcoming environment.
- Restocked supplies and ingredients to support kitchen staff.
- Helped train new staff on restaurant procedures and standards.
- Took customer orders and ensured accurate food delivery.
- Provided excellent customer service in a fast-paced dining environment.
- Assisted in training new servers and sharing best practices.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Team Leader
Cheddars Stratch Kitchen
McAllen, TX
03.2023 - Current
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Trained and supported team members to enhance motivation and achieve objectives.
- Fostered a collaborative work environment to strengthen teamwork and morale.
- Coordinated team schedules to meet restaurant operational needs effectively.
- Facilitated effective communication between kitchen staff and front-of-house personnel to ensure seamless operations.
- Established clear expectations for employees, providing guidance when needed.
- Enforced cleanliness standards to maintain a safe dining environment.
- Trained new employees on food safety and kitchen protocols.
Server Assistant
IHOP
McAllen, TX
04.2017 - 03.2023
- Supported servers by efficiently delivering meals and addressing guest requests to enhance dining experience.
- Maintained cleanliness of utensils, glassware, and dishes for efficient service.
- Trained new staff on restaurant procedures and standards to ensure consistent service quality.
- Greeted guests warmly and efficiently took beverage orders while guiding them through menu options.
- Assessed dining areas for broken glass, leaks and other safety issues and reported incidents to on-duty supervisor.
- Prepared coffee and tea according to customers' orders using proper brewing techniques.
- Ensured that all utensils were sanitized properly before use.
- Participated in ongoing training to enhance job skills and knowledge.
Education
Raiders
Pharr, TXSkills
- Table service
- Customer service
- Food safety
- Sanitation standards
- Staff training
- Team collaboration
Timeline
Server
Cheddars Scratch Kitchen
03.2023 - Current
Team Leader
Cheddars Stratch Kitchen
03.2023 - Current
Server Assistant
IHOP
04.2017 - 03.2023
Raiders