DeAntoinette Williams
Detroit,MI
Summary
Dynamic Store Manager with a proven track record in enhancing customer satisfaction and optimizing store operations. Skilled in inventory management and safety compliance, dedicated to fostering team collaboration and community engagement.
Overview
6
6
years of professional experience
Work History
Associate
Proper Cleaning Services
08.2026 - Current
- Conducted thorough cleaning of residential and commercial spaces to ensure client satisfaction.
- Operated cleaning equipment effectively, maintaining safety and efficiency standards.
- Assisted in inventory management by tracking supplies and reporting shortages.
- Collaborated with team members to execute daily cleaning schedules efficiently.
Store Manager
Goodwill Industry
12.2022 - 09.2026
- Oversaw daily store operations to ensure optimal customer service and sales performance.
- Trained and mentored team members to enhance productivity and improve workflow efficiency.
- Managed inventory control processes, minimizing shrinkage and optimizing stock levels.
- Developed and implemented merchandising strategies to increase visual appeal and drive sales.
- Analyzed sales reports to identify trends and adjust staffing or product placement accordingly.
- Enforced safety protocols to maintain a secure shopping environment for customers and employees.
- Coordinated community engagement initiatives, fostering partnerships and promoting goodwill efforts.
- Conducted regular staff performance evaluations, providing constructive feedback for professional growth.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Store Manager
Trents Party Store
03.2021 - 08.2022
- Oversaw daily store operations to ensure optimal customer service and efficient workflow.
- Developed team schedules, balancing staffing needs with operational demands for enhanced productivity.
- Implemented training programs for new employees, fostering skills development and team cohesion.
- Monitored inventory levels, conducting regular audits to maintain stock accuracy and availability.
- Enhanced sales strategies through visual merchandising techniques, improving customer engagement and experience.
- Analyzed sales data to identify trends and adjust strategies, driving revenue growth and profitability.
- Led community outreach initiatives, strengthening brand presence and fostering partnerships with local organizations.
- Ensured compliance with organizational policies and safety standards, promoting a secure shopping environment for customers and staff.
Education
High School Diploma -
Hazel Park
Hazel Park, MI09.2002
Skills
- Customer service
- Time management
Timeline
Associate
Proper Cleaning Services
08.2026 - Current
Store Manager
Goodwill Industry
12.2022 - 09.2026
Store Manager
Trents Party Store
03.2021 - 08.2022
High School Diploma -
Hazel Park