DEEDRA GIDEON
Orlando,FL
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
9
9
years of professional experience
Work History
Front Desk Medical Receptionist
Advent Health Orlando
08.2022 - 12.2022
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
Customer Service Manager And Accounting
Walmart
02.2017 - 09.2022
- Assist Customers As Need And Providing Excellent Customer Service
- Balancing Register And Finalizing Checks,Daily
Processor
UPS
01.2017 - 05.2017
- Process Different Type Of Mail And Boxes
Secretary
Velco Moving Inc.
05.2015 - 09.2016
- Answer Phone
- Take Payments
- Print Receipts
Cashier/Customer Service/Specality Cashier
Walmart
05.2014 - 02.2015
- Responsibilities
- Working With Customer
- Ask If They Needed Any Assistant
- Cash Handling
- Greet Customers
- Stock Shelfs
Education
High school or equivalent in Diploma -
Maynard Evans
Orlando, FL01.2014
Skills
- Microsoft Office (2 years)
- Microsoft Word (2 years)
- Accounting (2 years)
- Front Desk
- Customer Service
- Customer Experience
- Customer Care
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: Yes
Timeline
Front Desk Medical Receptionist
Advent Health Orlando
08.2022 - 12.2022
Customer Service Manager And Accounting
Walmart
02.2017 - 09.2022
Processor
UPS
01.2017 - 05.2017
Secretary
Velco Moving Inc.
05.2015 - 09.2016
Cashier/Customer Service/Specality Cashier
Walmart
05.2014 - 02.2015
High school or equivalent in Diploma -
Maynard Evans