Sara Albadareen
Lorton,VA
Summary
Highly skilled Health Administration professional with over 2 years of experience, specializing in surgical coordination, medical billing, and coding. Adept at managing high patient volumes. Proficient in ICD-10 and CPT coding, with hands-on experience in insurance validation, claims processing, and resolving denied claims. Expert in handling prior authorizations for retina injections and pharmaceutical medications, ensuring timely coordination with insurance companies and pharmacies. Demonstrates strong organizational skills, attention to detail, and the ability to thrive in fast-paced, high-pressure environments.
Overview
4
4
years of professional experience
Work History
Patient Service Representative /Front Desk Medical Receptionist
Dressler Ophthalmology Associates
03.2022 - 08.2024
- Collaborated with a team of 5 doctors and surgeons, effectively managing a patient volume of over 100 patients per day.
- Efficiently managed patient check-ins and check-outs, ensuring a smooth and organized flow of appointments.
- Proficiently handled insurance validation, billing, and claims processing, and thoroughly documented patient medical histories, maintaining detailed and confidential records.
- Served as a medical biller with expertise in ICD-9 and ICD-10 and CPT coding, managing medical coding and billing processes, and working with insurance companies on adjusted or denied claims.
- Demonstrated expertise as a Retina Surgical Coordinator, coordinating all aspects of retina surgeries from preoperative preparations to postoperative care.
- Handled prior authorizations for retina injections and patients' medications, coordinating with insurance companies and pharmacies to ensure timely and appropriate patient care.
- Trained new staff on filing, phone etiquette and other office duties.
- Taught patients and families to use at-home medical equipment.
Health Administrator Intern
Taschler Spine & Rehab
08.2023 - 05.2024
- Efficiently managed patient check-ins and check-outs, ensuring a smooth and organized flow of appointments.
- Collaborated with other healthcare professionals, such as physicians, physical therapists, and chiropractors, to develop comprehensive treatment plans tailored to each patient's needs and goals.
- Educated patients about their specific spine condition, treatment options, preventive measures, and lifestyle modifications to manage symptoms and prevent future injuries.
- Maintaining accurate and detailed records of patient assessments, treatment plans, progress notes, and outcomes to ensure continuity of care and facilitate communication with other healthcare providers.
Customer Service Representative
Sephora USA
01.2021 - 02.2022
- Excellent interpersonal skills with the ability to build rapport and establish trust with customers.
- Ability to multitask and thrive in a fast-paced retail environment.
- Experience in operating point-of-sale (POS) systems and handling cash transactions accurately.
- Increased sales by 22% from the previous year.
- Strong understanding of sales techniques, including upselling, cross-selling, and product demonstration.
Education
Bachelor of Science - Healthcare Administration
George Mason University
Fairfax, VA05.2024
Skills
- Administrative and Office experience, 2 years
- Appointment scheduling
- Bilingual, Fluent in English and Arabic
- Knowledge in Insurance plans (Medical, Dental and Vision)
- Knowledge in EHR and EMR systems
- Medical billing and coding; ICD-9, ICD-10, and CPT coding
- Medical records
- Medical terminology
- Microsoft Excel, Outlook, Word, and Powerpoint
- Microsoft Outlook Calendar
- Multi-line phone systems
- Customer Service
- Data entry proficiency
Timeline
Health Administrator Intern
Taschler Spine & Rehab
08.2023 - 05.2024
Patient Service Representative /Front Desk Medical Receptionist
Dressler Ophthalmology Associates
03.2022 - 08.2024
Customer Service Representative
Sephora USA
01.2021 - 02.2022
Bachelor of Science - Healthcare Administration
George Mason University
Similar Profiles
STACY BOYERSTACY BOYER
Clinical Manager and COA/Medical Scribe at Gettysburg Ophthalmology AssociatesClinical Manager and COA/Medical Scribe at Gettysburg Ophthalmology Associates
Brenda MilewskiBrenda Milewski
Certified Ophthalmic Technician at Ophthalmology Associates of Greater AnnapolisCertified Ophthalmic Technician at Ophthalmology Associates of Greater Annapolis
Marci LorenzMarci Lorenz
Ophthalmic Medical Technician at OCLI/Ophthalmology Associates of WNYOphthalmic Medical Technician at OCLI/Ophthalmology Associates of WNY