Deena Ezell
Summary
To secure a responsible position which utilizes my talents and offers possibilities for growth, working with a team to accomplish our goals.
Accomplished administrative assistant with a solid history of achievement in medical billing. Motivated leader with strong organizational and prioritization abilities.
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
20
20
years of professional experience
Work History
Administrative Assistant
LS EZE Enterprises LLC
Glen Rose, Texas
09.2016 - 05.2026
- Organized office files and documents for easy access and retrieval.
- Managed scheduling and calendar for team meetings and appointments.
- Assisted with preparing reports and presentations for management review.
- Supported bookkeeping tasks by processing invoices and expenses.
- Maintained office supplies inventory and ordered materials as needed.
- Trained new employees on office procedures and software systems.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Refunds Specialist
Ascend Clinical
Colorado Springs, USA
08.2014 - 05.2016
- Used computers for various applications, such as database management or word processing.
- Collected and deposited money into accounts, disbursed funds from cash accounts to pay bills or invoices, kept records of collections and disbursements, and ensure accounts are balanced.
- Create, maintain, and enter information into databases.
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as, correspondence, or other material.
- Complete forms in accordance with company procedures.
- Manage projects or contribute to committee or team work.
Payment Poster/Accounts Payable
Austin Regional Clinic
Austin, USA
05.2009 - 10.2012
- Creating batches in system
- Posting money from insurance companies to patient accounts
- Securing EOB's from system and posting money
- Archiving posted payments
- Downloading EOB's of pending payments and make said payment to patient accounts
- Balance end of day and send reports to supervisor
- Create, maintain, and enter information into databases.
- Locate and attach appropriate files to incoming correspondence requiring replies.
Accounts Payable Analyst
Penrad Imaging
Colorado Springs, USA
05.2007 - 10.2009
- Downloading payments from Capario, Optum, Emdeon and Navicure to post electronically to patient accounts
- Balance end of day and send reports to finance
- Post refunds to patients and insurance companies
- Post collection payments from Credit Services
- Post manual payments from EOB's received in mail and patient payments
- Other related tasks that might occur
- Scanning all manual payments and patient checks into ImagineEducation
- Some customer service phone calls and to insurance companies
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Patient Account Analyst/ Cardiology Consultants
Hendrick Medical Center
Abilene, USA
01.2006 - 04.2009
- Daily follow-up
- Insurance correspondence
- Filing claims
- Entering patient demographics
- Billing for 28 insurance companies
- Insurance referrals
- Some refunds
- Collections
Education
Associates - Medical Administrative Assistant
Intellitec Medical Institute
01.2005
Diploma - Business and Art
Doherty High School
01.1998
Skills
- Customer and Personal Service
- Administration and Management
- Coordination
- Judgment and Decision Making
- Monitoring
- Complex Problem Solving
- Database management
- Microsoft Excel
- Office administration
- Bookkeeping tasks
- Data entry
- Scheduling coordination
- Attention to detail
- Physician billing
- Medical terminology
- Filing
- Data collection
- Phone call answering
Timeline
Administrative Assistant
LS EZE Enterprises LLC
09.2016 - 05.2026
Refunds Specialist
Ascend Clinical
08.2014 - 05.2016
Payment Poster/Accounts Payable
Austin Regional Clinic
05.2009 - 10.2012
Accounts Payable Analyst
Penrad Imaging
05.2007 - 10.2009
Patient Account Analyst/ Cardiology Consultants
Hendrick Medical Center
01.2006 - 04.2009
Associates - Medical Administrative Assistant
Intellitec Medical Institute
Diploma - Business and Art
Doherty High School