Katerarayn Hoskins
Milwaukee,WI
Summary
Organized professional in administrative and clinical support always striving for productivity and efficiency in task completion. Proficient with calendar management, and document preparation, ensuring smooth operational flow both inside the office and on the treatment floor. Focusing strongly in always growing my communication, problem-solving, time management and leadership skills. All While contributing to successful team collaboration and project execution.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Assistant
DaVita Kidney Care
Brookfield, WI
03.2025 - Current
- Routing calls in the clinic to the correct line
- Supporting billing processes by verifying insurance information and patient details in a timely mannor
- Microsoft365
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Admitting and discharging patients
- Handling federally reported data
- Patient Education
- Maintained office supplies and ordered materials as needed for daily functions.
- Handled confidential documents in an organized fashion according to established protocol.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Staff Scheduling
- Organized team morale-building initiatives to improve collaboration and teamwork.
- Completed an internal leadership program
- Dialysis Center
- Assisted with patient intake and maintained accurate medical records.
Certified Clinical Hemodialysis Technician
DaVita Kidney Care
Brookfield, WI
08.2023 - Current
- CCHT
- CPR/ first aid
- Administered treatments to patients per protocols
- Complied with infection control policies to ensure patient safety during treatments.
- Trained new technicians on procedures and safety standards.
- Bicarbonate mixing
- Try to ease patients anxiety by explaining dialysis procedures and the dialysis machine operations
- Acid mixing
- Water monitoring
- Monitored vital signs and patient status throughout treatment sessions
- Machine monitoring and trouble shooting
- Machine set up
- Opening/closing clinic
- Bedside care
- Lab Draws
- Educated patients on treatment procedures and health management techniques.
- Documents patient records accurately
Caregiver
Christian Servants Home Care, LLC
Rhinelander, WI
07.2022 - 10.2023
- Completed a Comprehensive Community Service program through UW Green-bay which was required for the position.
- Caregiving to physically disabled individuals, assisting in transferring, ADL's, shopping, etc.
- Acted as a full member of and took part in care team meetings for youths with troubled behaviors, school issues, communication issues, etc.
- Worked with juvenile clients 1 on 1 to assess and conquer challenges ranging in ages from 6-14
- Developed strong relationships with clients through compassionate and change growth centered communication
- Collaborated with families and care team members to ensure personalized care and support plans.
Direct Support Professional
Res Care Home Health Care
Rhinelander, WI
12.2019 - 02.2023
- In my position as a Direct Support Professional at Rescare, I am a caregiver to 4 intellectually and developmentally disabled individuals.
- I perform their daily care, medication administration, appointment set up, and everything else someone needs on a daily basis to thrive.
- I am also responsible for setting up/ creating activities for them to partake in, whether it's for enjoyment, education, skill-building or just stimulation.
- I've worked with residents who required adaptive tools such as but not limited to hoyer lifts, gate belts, wound vacs, feeding tubes etc.
Customer Service Representative
Domino's
Rhinelander, WI
09.2017 - 01.2020
- As a customer service representative at dominos I helped and interacted with customers on a daily basis.
- This helped me to acquire good people skills and patience.
- I also prepared food and distributed it.
Environmental Services
Friendly Village
Rhinelander, WI
06.2018 - 10.2018
- In my position as an environmental services member I interacted with residents daily, developed good cleaning habits and time management skills.
Education
High school diploma -
Rhinelander High School
Rhinelander, WI07-2020
Skills
- Problem solving
- Home health
- Senior Care
- Client interaction via phone calls
- Personal vehicle (delivery method)
- Electronic health records (EHR) management
- Productivity software
- Dementia Care
- Computer operation
- CPR
- HIPAA
- Records management
- Medical Records
- Team collaboration
- Executive administrative support
- Assisting with ADLs
- Vital Signs
- Attention to detail
- Blood sampling
- Cleaning Experience
- Technical Proficiency
- Task prioritization
- Direct support
- Conflict mediation
- Time management
- Employee relations
- File organization
- Customer service
- Office experience
- Appointment scheduling
- Microsoft Word
- Resident's rights
- Deadline oriented
- Home & community care experience
- Calendar management
- First aid
- Meal Preparation
- Case management
- Administrative experience
- Computer skills
- Personal Assistant Experience
- Special Needs
- Medical terminology
- Anatomy knowledge
- Handling customer inquiries
- Microsoft Office
- Group home experience
- Patient interaction
- Alzheimer's Care
- Organizational skills
- Interpersonal communication
- Driving
- Microsoft Excel
- Memory care
- Food Production
- Autism Experience
- Medical Office Experience
- Assisted living
- Medication Administration
- Developmental Disabilities Experience
- Hospitality
- Interpersonal skills
- Office supply management
- Microsoft Outlook
- Hoyer lift
- Experience with individuals with dementia
- Office management
- Environmental Services
Certification
- CCHT, 02/01/25, 02/01/28
- Driver's License
- BLS Certification
- CPR Certification
- First Aid Certification
- Certified Hemodialysis Technician
Additional Information - Authorized To Work
US for any employer
Timeline
Administrative Assistant
DaVita Kidney Care
03.2025 - Current
Certified Clinical Hemodialysis Technician
DaVita Kidney Care
08.2023 - Current
Caregiver
Christian Servants Home Care, LLC
07.2022 - 10.2023
Direct Support Professional
Res Care Home Health Care
12.2019 - 02.2023
Environmental Services
Friendly Village
06.2018 - 10.2018
Customer Service Representative
Domino's
09.2017 - 01.2020
High school diploma -
Rhinelander High School