DEENA MISHELE JEFFERSON
Las Vegas,Nevada
Summary
Child welfare and human services professional with extensive experience in case management, child abuse investigations, and family reunification. Proven track record of developing individualized case plans and coordinating services with multidisciplinary teams to promote safety and positive outcomes for families.
Overview
19
19
years of professional experience
Work History
Program Manager
Hope for Prisoners
Las Vegas, Nevada
04.2026 - 08.2026
- Promoted to program manager due to demonstrated leadership and expertise in program management.
- Coordinated educational and vocational employment readiness programs, integrating supportive services for improved participant outcomes.
- Supervised case managers to enhance reentry services for incarcerated individuals transitioning to community.
- Managed daily operations, ensuring accurate participant progress documentation and service delivery.
- Collaborated with correctional staff, workforce partners, and community organizations for successful reentry outcomes.
- Facilitated accurate program reporting by gathering relevant data and documentation. and compliance monitoring, contributing to operational improvements.
Case Manager
Hope for Prisoners
Las Vegas, Nevada
10.2025 - 04.2026
- Managed caseload of justice-involved individuals in reentry programming, facilitating their transition to community living.
- Conducted assessments to identify barriers related to employment, education, housing, and community support.
- Developed individualized transition plans to promote successful reintegration into the community.
- Coordinated referrals and documented participant progress, ensuring access to necessary services and support.
- Collaborated with institutional staff and community providers, aligning resources to effectively support participant goals.
Family Services Specialist II
Clark County Department of Family Services
Las Vegas, Nevada
06.2015 - 04.2025
- Conducted comprehensive assessments of child safety, risk, and family functioning to identify and implement appropriate interventions.
- Developed and monitored individualized case plans focused on child safety, permanency, and family reunification.
- Coordinated multi-agency services with parents, foster families, attorneys, courts, law enforcement, schools, medical professionals, and community organizations to support family needs.
- Investigated allegations of child abuse and neglect while ensuring compliance with Nevada child welfare laws, agency policies, and safety standards.
- Interviewed children, parents, caregivers, and collateral contacts to gather information and evaluate family circumstances.
- Prepared detailed court reports, affidavits, safety plans, and legal documentation for Dependency Court proceedings.
- Responded to emergency situations requiring immediate assessment, safety planning, and crisis intervention.
- Applied trauma-informed approaches when working with children and families experiencing crisis, abuse, neglect, and significant life stressors.
Case Manager
Cornell Companies
Las Vegas, Nevada
01.2008 - 01.2010
- Managed caseload of federal inmates in residential reentry programming, facilitating successful reintegration into the community.
- Conducted assessments and developed individualized release plans addressing employment, housing, treatment, and community support needs.
- Coordinated services with community providers, ensuring timely support and monitoring participant progress toward reentry goals.
- Maintained accurate case records and documentation, ensuring compliance with program requirements and enhancing service delivery.
Education
Bachelor of Arts - Criminal Justice
University of Wisconsin, Milwaukee
Milwaukee, WI05-2001
Skills
- Child Protective Services
- Child Abuse & Neglect Investigations
- Safety & Risk Assessments
- Family Assessments
- Case Management
- Case Planning & Documentation
- Court Reports & Legal Documentation
- Court Testimony
- Crisis Intervention
- Family Reunification
- Trauma-Informed Care
- Community Resource Coordination
- Multidisciplinary Collaboration
- Conflict Resolution
- Policy & Procedure Compliance
- Electronic Case Documentation
- Microsoft Word
- Microsoft Excel
- Outlook
- PowerPoint
- Microsoft Teams
- Electronic Case Management Systems
- Electronic Documentation Systems
- Virtual Collaboration Platforms
Professional Certifications And Training
- Trauma-Informed Care
- Motivational Interviewing
- Professional Supervised Visitation Services
- Parent Instructor Certification
- Parenting Facilitator Certification
- Domestic Violence Training
- Anger Management Facilitation
- HIPAA Compliance Training
- CJIS Certification
- Nevada Child Abuse & Neglect Training
Timeline
Program Manager
Hope for Prisoners
04.2026 - 08.2026
Case Manager
Hope for Prisoners
10.2025 - 04.2026
Family Services Specialist II
Clark County Department of Family Services
06.2015 - 04.2025
Case Manager
Cornell Companies
01.2008 - 01.2010
Bachelor of Arts - Criminal Justice
University of Wisconsin, Milwaukee