Pets, Travelling, Experimenting
Deepa Antony
Portland,OR
Summary
Experienced Operations / Project Manager proficient in managing teams with strengths including collaborative culture, project coordination and analytical problem-solving skills. Strong record of customer focus, and ability to build and maintain relationships with a diverse range of stakeholders in dynamic, fast-paced environments.
Overview
24
24
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Director of Operations
CyberBahn Training And Advisory Solutions Pvt. Ltd
08.2020 - Current
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Developed systems and procedures to improve operational quality and team efficiency.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
Head of Operations
Knolwedgehut Solutions Pvt. Ltd.
03.2014 - 07.2020
- Collaborated with executive leadership on strategic planning initiatives to drive business growth.
- Reduced operational costs through effective budget management and cost-saving strategies.
- Streamlined operational processes by identifying inefficiencies and implementing best practices.
- Led cross-functional teams to achieve company goals, fostering collaboration and communication.
Roles in Customer Relations and Project Management
Various Companies
01.2000 - 02.2014
- Enhanced customer satisfaction by addressing and resolving complex issues in a timely manner leading to increased loyalty and repeat business.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Education
Bachelor of Science - Physics
Cochin College
Kerala, India 07.1990 - 04.1993
Skills
- Operations Management
- Teamwork and Collaboration
- Customer Service Management
- Logistics
- Schedule Management
- Hiring and Onboarding
- Relationship Building
- International Client Management
Quote
Follow your heart & forget what the world is thinking.
Interests
Software
Microsoft Office, Excel
Work Preference
Work Type
Full TimeWork Location
RemoteOn-SiteHybridImportant To Me
Work-life balanceCompany CulturePaid time offTimeline
Director of Operations
CyberBahn Training And Advisory Solutions Pvt. Ltd
08.2020 - Current
Head of Operations
Knolwedgehut Solutions Pvt. Ltd.
03.2014 - 07.2020
Roles in Customer Relations and Project Management
Various Companies
01.2000 - 02.2014
Bachelor of Science - Physics
Cochin College
07.1990 - 04.1993
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