Deepan Raj Thangamani
Summary
Results-oriented professional with over 8 years of experience in cross-functional project leadership and RCM. Adept in data analysis and operational management, driving process improvements that enhance performance metrics and support organizational goals.
Overview
8
8
years of professional experience
Work History
Senior Associate
Athenahealth
03.2020 - Current
- Results-driven Senior Associate with 6+ years of experience in error queue management, progressing from Analyst to Senior Associate within the same team. Proven ability to lead cross-functional collaboration and projects, mentor team members, and drive process improvements that enhance quality and reduce inflow.
- Experienced in managing day-to-day operations across 24/7 shifts, including escalation handling, shift handovers, and team coordination. Strong track record of collaborating with quality teams to improve performance metrics, resolving patient safety issues, and analyzing volume trends to drive data-backed decisions.
- Recognized for leadership in training and mentoring team members, assigning ownership (DRIs), managing shift rosters, and delivering actionable feedback to improve both technical and process knowledge across the team.
Analyst
AGS Health
01.2018 - 12.2019
- Achieved 2 years of effective denial management within the revenue cycle management cycle, resulting in improved cash flow. Enhanced account receivable processes by proactively communicating with insurance payors. Optimized claims payment processing, contributing to timely resolution of claims. Delivered consistent results by meeting daily targets and maintaining high-quality standards.
Education
Bachelor of Computer Applications -
Prince College
ChennaiSkills
- Training and mentoring
- Performance monitoring
- Team leadership and supervision
- HL7,XML,Document knowledge,superscripts,orders and results
- Internal quality audits
- Monitoring spikes,stocks and escalations
- Patient safety and Escalation handling
- Internal project management and coordination
- Analyzing of stock data
- Cross functional collaboration
- Customer engagement
- Preparing reports
- Record and file management
- Team collaboration
Timeline
Senior Associate
Athenahealth
03.2020 - Current
Analyst
AGS Health
01.2018 - 12.2019
Bachelor of Computer Applications -
Prince College