Data Analyst with over 5 years of experience in demonstrating a keen ability to uncover actionable insights from complex datasets, augmenting business intelligence and supporting data-driven strategies. Expertise in decoding intricate data patterns using tools such as SQL, Python (Pandas, NumPy), alongside business intelligence platforms like Power BI and Tableau.
Overview
6
6
years of professional experience
Work History
Data Analyst
DVR Softek (Rub Red Hospitality)
09.2024 - Current
Integrated data fetching and synthesized information, reducing report preparation time by 30% and enhancing the efficiency of decision-making processes.
Programmed and ensured the functionality of automated data pipelines using SQL and Python to pull and interpret financial data from various platforms.
Scrutinized ACH payment data using python to Identify patterns in utility costs, food, and liquor expenses, giving counsel to maximize budget utilization and improve financial forecasts. Accelerated payment processes, resulting in a 15% minimized payment bottlenecks and improved vendor relationships.
Engineered flexible Power BI dashboards that visualize payroll, payment metrics, and revenue trends from various business units, facilitating leadership to make informed, data driven decisions.
Data Analyst
Techo Solutions
01.2023 - 09.2024
Liaised with cross-functional units to assess evolving data needs leveraging AWS Athena, Quick Sight, and Python, resulting in 20% increase in operational efficiency.
Architected and executed data pipelines using Hadoop and Spark Automated the gathering, processing, conversion of data from diverse sources boosting data usability cutting manual work by 25%.
Created intuitive Power BI dashboards that tracked business KPIs, enabling key decision-makers in identifying bottlenecks for improvement initiatives.
Harnessed NumPy and Pandas to clean and manipulate large datasets executing intricate statistical evaluations and used Matplotlib to Craft interactive data presentations which improved data storytelling and provided key insights for stakeholders.
Senior Process Executive/Analyst
Cognizant
06.2019 - 12.2022
Devised custom Tableau dashboards to depict Customer Perspectives, Uncover Service Patterns and make data-backed decisions findings that resulted in a 10% rise in customer satisfaction scores.
Consistently hit monthly benchmarks and upheld high-quality standards refining operational procedures contributing to facilitating top-tier service standards.
Extended outstanding customer service via email and chat ensuring timely and accurate resolution of queries. Mentored new associates, fostering a collaborative team environment.
Education
Master in Business Analytics -
Sacred Heart University
Bachelor in International Accounting & Finance - undefined
Loyola Academy
Skills
Technologies and Tools: Microsoft Office, Google Docs, QuickBooks, Transaction Pro, Ready pay